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Introduction

Eligible motorists who spend more than $375 a year on tolls can claim a 40% rebate.

You can claim:

  • once a quarter
  • up to $750 for the financial year
  • up to one year after the financial year ends (the rebate owing will accrue)
Toll spend dates Closing date for claims
1 July 2022 to 30 June 2023 30 June 2024
1 July 2023 to 30 June 2024 30 June 2025

Before you claim for the first time

Sole traders

If you’re a sole trader with a personal and/or business toll account, you may also be eligible for the sole trader toll relief rebate

Eligibility

To claim, you need to:

  • be a NSW resident
  • spend $375 or more on eligible tolls in a financial year
  • have a NSW personal toll account (E-Toll or Transurban Linkt) – if you've moved from interstate, check with your toll provider that you now have a NSW personal account suitable for Toll Relief
  • have already paid for the tolls
  • have an active toll provider account (not suspended or closed) 
  • have accrued the tolls on a vehicle that's privately registered in NSW, and is below 2794kgs TARE weight
  • have travelled on an eligible NSW toll road
  • claim within one year of the financial year end in which you paid the tolls
  • have not already received:
    • a rebate in the quarter for which you're claiming
    • the maximum rebate in the financial year for which you're claiming.

Note: You must accumulate the eligible toll spend on one personal toll account at a time. If you have multiple tag or tagless products on the one account, the toll spend for all eligible vehicles on that account will count towards the rebate.

For full details, see the Terms and Conditions

Toll spend that is eligible

Tolls paid on the following roads count towards your spend: 

  • M5 South-West (unless you claim for the M5 South-West Cashback Scheme)
  • Westlink M7
  • Hills M2
  • NorthConnex
  • WestConnex
  • Sydney Harbour Bridge
  • Sydney Harbour Tunnel
  • Lane Cove Tunnel
  • Eastern Distributor
  • Cross City Tunnel
  • Military Road E-Ramp (Falcon Street off-ramp of the Warringah Freeway).

You can use the Sydney Motorways Toll Calculator to find out how much NSW toll roads cost.

Toll spend that is not eligible 

Toll Relief spend does not include: 

  • toll spend before 1 July 2022
  • interstate tolling accounts or trips made on interstate roads
  • casual toll products (such as LinktGO) or tolls paid outside of a personal toll account
  • special passes (for example, the ERider and eMU passes)
  • tolls paid on heavy vehicles
  • vehicle number plate recognition charges
  • toll account administration charges
  • toll notice administration fees
  • M5 South-West toll spend (if you claim under the M5 South-West Cashback Scheme)
  • business trips or trips claimed back from an employer
  • any other charge or fee.

What you need

If you do not have a MyServiceNSW Account, you can:

How to claim

  1. Check you meet the eligibility requirements.
  2. Select the ‘Claim rebate’ button.
  3. Follow the prompts to claim your rebate.

Once your claim has been approved, you’ll receive your payment within 3 to 8 business days.

If you'd like to follow a step-by-step guide, view the video below.

(bright music plays)

Speaker: If you spent more than 375 dollars on your personal toll account in a year.

Description: ‘More than $375’ appears on the screen.

Speaker: You might be eligible for a cash rebate of up to 750 dollars.

Description: ‘Up to $750’ appears on the screen.

Speaker: Here is how you can check your eligibility and claim your rebate. Before you start check your toll account details are up to date with your Toll Service Provider E-Toll or Linkt.

Description: E-Toll and Linkt logos appear on the screen.

Speaker: Step 1.

Description: ‘Step 1’ appears on the screen.

Speaker: Login to your MyServiceNSW account.

Description: Laptop photo appears on the screen.

Speaker: Navigate to My Services dashboard and add the Toll Relief service tile.

Description: My Services dashboard animation appears on the screen.

Speaker: Follow the prompt to verify your identity.

Description: Verify identity screen animation appears on the screen.

Speaker: And check your MyServiceNSW account details are up to date.

Description: Verify MyServiceNSW account details screen animation appears on the screen.

Speaker: Step 2.

Description: ‘Step 2’ appears on the screen.

Speaker: Link your personal toll account to your MyServiceNSW account by entering your toll account details and then read and accept the terms and conditions. Once you click Confirm and go to Toll Tracker.

Description: Link toll account screen animation appears on the screen.

Speaker: You get access to Toll Tracker. It allows you to check your toll spend and claim your rebate.

Description: Toll Tracker screen animation appears on the screen.

Speaker: Step 3.

Description: ‘Step 3’ appears on the screen.

Speaker: If you are eligible, Toll Tracker will display a Claim Now button.

Description: Toll Tracker screen animation appears on the screen.

Speaker: After clicking the Claim Now button, enter and confirm your bank account details.

Description: Enter and confirm bank account details screens animations appear on the screen.

Speaker: Review your claim and submit.

Description: Review claim screen animation appears on the screen.

Speaker: You will receive your payment within 3 - 8 business days.

Description: ‘3 to 8 business days’ appears on the screen.

Speaker: Remember you can access Toll Tracker from your My Services dashboard to see your toll spend, how much rebate you've been paid, how much you are accruing and when you are eligible to claim.

Description: Laptop photo appears on the screen.

Description: NSW Government logo appears on the screen.

(bright music plays)

    More information

    • If a trip is not recorded on your tag, the toll spend will count towards the rebate if your vehicle number plate is linked to your account and can be photo-matched through video capture.
    • Tolls for other future toll roads will be included when the roads open.
    • Sole traders with a personal and/or business toll account can find out if they will be eligible for an extra $750 in rebates.
    • Under the current Toll Relief Scheme, eligible motorists can claim free or half-price registration renewal until 30 June 2023.
    Last updated: 18 August 2022