Claim the toll relief rebate – $50 weekly cap

On this page
Introduction
–  Eligible token
–  Weekly cap amount
–  When you can claim
Eligibility
–  Eligible toll spend
–  Toll spend you cannot claim
–  If you have moved to NSW
What you need
How to claim
Toll spend claim examples
Auditing and investigations
Links

Introduction

The rebate is available for personal toll trips in eligible vehicles registered for private use. If you spend more than $50 a week on tolls using a personal toll account, you may be eligible for a rebate:

• for toll spend between $50 and $400 a week per eligible token
• up to $350 a week per eligible token
• up to $5,000 per year per customer.

Eligible token

An eligible token is the unique identifier recognised by a participating toll service provider and used to record and charge tolls to a vehicle on a toll road, such as:

• a toll tag linked to a toll account and/or
• a vehicle’s licence plate number.

Weekly cap amount

The weekly cap changed from $60 to $50 on 6 July 2026 and will apply for 12 months.

When you can claim

Previous period

• Toll spend from 5 January 2026 to 5 July 2026 remains under the previous $60 cap. 
• For previous dates see expired claim periods.

Eligibility

You may be eligible if you:

• have a personal toll account
• use an eligible vehicle registered for private use
• spend more than $50 per week on tolls.

For full details see the terms and conditions –  eligibility criteria. 

Eligible toll spend

You can claim tolls:

• paid on NSW toll roads (except M5 South-West, if you claim under the M5 South-West Cashback Scheme)
• for other future toll roads when open
• recorded on your linked personal toll account.

Toll spend you cannot claim

You cannot claim for tolls paid:

• before 1 January 2024
• on vehicles registered for business use
• on trucks, buses or Class B vehicles
• for business travel, even in vehicles registered for private use
• that are reimbursed by an employer
• by food/courier delivery, taxi, hire car, ride share businesses
• for toll roads outside NSW
• on M5 South-West (if you claim under the M5 South-West Cashback Scheme)
• on a toll account held in another state or territory
• using casual toll products or special passes (such as LinktGO, ERider and eMU)
• on suspended or closed NSW toll accounts.

You also cannot claim the rebate for fees, charges and licence plate recognition costs.

Note: Administration fees associated with paper toll notices ended in July 2026.

If you have moved to NSW

If you moved to NSW from interstate, ask your toll provider if your account is suitable for toll relief. Linkt account profiles must be set up as Linkt Sydney.

What you need

Your Australian bank account details for payment.

Make sure your bank details are correct when you claim. We may not be able to recover the funds if you provide incorrect details.

How to claim

1. Check you meet the eligibility requirements.
2. Make sure your contact and vehicle details are up to date with your toll provider.
3. Link your toll account to your MyServiceNSW Account.
4. Select the ‘Claim online’ button.
5. Follow the steps to claim your rebate.

After your claim is approved you receive your payment within 10 to 15 business days.

Toll spend claim examples

One eligible token

Week 1: Multiple eligible tokens

Week 2: Multiple eligible tokens

For details of what can be claimed see eligibility.

Auditing and investigations

By making a claim for the rebate, you agree that your claim may get audited.

If your claim is audited or investigated:

• a Service NSW assessor will email or call you to ask for supporting documents, such as
  • toll statements
  • vehicle registration certificates and
  • bank statements
• we will put your claim on hold temporarily.

Expired claim periods