If you want to permanently close your Roads and Maritime Services E-Toll Account, you can do so at a service centre. Alternatively, if you no longer live in NSW, you can return your tag by registered post, with an accompanying letter advising that the tag is no longer required.
You'll need to pay any outstanding fees when closing the account, and your refund will be processed after 31 days. To receive your tag security deposit refund and to avoid a non return tag fee, you'll need to return the tag/s undamaged.
Refunds can be paid either to your nominated credit or debit card, or by cheque if your account refills are paid by direct debit from a bank account.
If you're closing an E-Toll Account on behalf of another person, you'll need to provide a letter signed by the account holder authorising you to do so, including details about the closure.Find a service centre