Lodge a residential rental bond (landlords and agents)

If you're a self-managing landlord or property agent, you're legally required to offer a tenant the option of lodging their bond directly through Rental Bonds Online (RBO).

If the tenant is unable to access the online service, or chooses to use the paper-based method, you'll need to lodge a Rental Bond Lodgement form. These forms are available in the Links section of your RBO account.

• the Rental Bond Lodgement form signed by the tenant
• the bond.

1. Log in to your RBO account.
2. Select the Links section, and download a Rental Bond Lodgement form.
3. Complete the form, and have your tenant sign it.
4. Lodge the form:
   • by mail to the address on the form, and include the bond (cheque/money order), or
   • visit a service centre and deliver the form and bond (cash, credit card, debit card, cheque or money order) in person.

• Penalties may apply if you don't inform a tenant they can lodge their bond using RBO.
• When using the paper-based method you can only take the rental bond after the tenant signs the tenancy agreement.
• You cannot keep the money yourself or put it into an account in the tenant’s name.
• The cheque or money order can be made out to NSW Fair Trading.
• Once a bond is received you must provide a receipt, or note the payment details on the tenancy agreement, and provide a copy to the tenant.
• If you're letting and managing the property yourself, you have 10 working days to lodge the bond.
• You'll receive confirmation (with the bond number) from Fair Trading, once the bond is processed.