If you hold a corporate commercial agent licence with NSW Fair Trading, you'll be emailed a renewal notice about 60 days prior to the licence expiring. You're then able to renew your licence online.

If your NSW Fair Trading licence has expired and it is:

  • less than 90 days after the licence expiry date, you can apply to restore your licence – you may need to pay a restoration fee
  • more than 90 days after the expiry date, you need to apply for a new licence.

You can renew for 1, 3 or 5 years.


To renew or restore:

  • the corporation must hold a current commercial agent licence that is due for renewal
  • you must be the nominated officer
  • you must be a fit and proper person to hold a licence.

The corporation is not eligible if you (or any other officer of the corporation):

  • are an undischarged bankrupt or taking benefit of bankruptcy laws
  • have an exclusion order that prohibits you from carrying out commercial agent activity
  • have a NSW commercial agent licence that is currently cancelled, disqualified or suspended
  • are a controlled member of a declared organisation within the meaning of the Crimes (Criminal Organisations Control) Act 2012
  • have been convicted of a relevant offence within the last 5 years that resulted in a prison sentence or a fine of $500 or more. Relevant offences include violence, harassment, intimidation, weapons, drugs and dishonesty.

What you need

  • a MyServiceNSW Account
    • you can create one when you start your application
    • you may need details from 2 proof of identity documents (such as Australian driver licence, Medicare card, passport)
  • your licence number
  • your renewal number (as shown on your renewal notice)
  • your business details including your ACN
  • the name, date of birth and email address for each officer of the corporation
  • a copy of the current National Police Check for each each officer of the corporation, no older than 4 months (in PDF, JPG or PNG format)
  • a completed consent form to show you have written consent from each officer of the corporation to share their personal details (in PDF, JPG or PNG format)
  • your payment.

Note: Finger/palm prints are not required.

How to renew or restore

  1. Check the eligibility requirements.
  2. Gather the required details and documents.
  3. Select the 'Renew online' button.
  4. Log in, or create your MyServiceNSW Account.
  5. Follow the prompts to renew or restore your licence.

When you submit your application, you'll receive a confirmation email.


To renew a commercial agent licence with NSW Fair Trading, you’ll need to create or log in with a MyServiceNSW Account.

By logging in you consent to sharing your name and email address in your MyServiceNSW Account with NSW Fair Trading, a division of the Department of Customer Service.

The Commercial Agent licences – privacy collection notice explains how your personal information will be handled once it is shared by Service NSW.

More information

  • If you have not received a renewal notice within 60 days of your licence expiry date, call 13 32 20.
  • Officers of a corporation must hold their own individual commercial agent licence to carry out field work.
Last updated: 11 January 2024

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