Introduction
If you're currently licensed as a commercial agent with NSW Fair Trading, you'll be emailed a renewal notice about 60 days prior to the licence expiring. You're then able to renew your licence online.
If your NSW Fair Trading licence has expired and it is:
- less than 90 days after the expiry date, you can apply to restore your licence – you may need to pay a restoration fee
- more than 90 days after the expiry date, you'll need to apply for a new licence.
You can renew or restore for 1, 3 or 5 years.
Eligibility
You must:
- hold a current commercial agent licence that is due for renewal
- be a fit and proper person to hold a licence.
You are not eligible if you:
- are an undischarged bankrupt or taking benefit of bankruptcy laws
- have an exclusion order that prohibits you from carrying out commercial agent activity
- have a NSW commercial agent licence that is currently cancelled, disqualified or suspended
- are a controlled member of a declared organisation within the meaning of the Crimes (Criminal Organisations Control) Act 2012
- have been convicted of a relevant offence within the last 5 years that resulted in a prison sentence or a fine of $500 or more. Relevant offences include violence, harassment, intimidation, weapons, drugs and dishonesty.
What you need
- a MyServiceNSW Account
- you can create one when you start your application
- you may need details from 2 proof of identity documents (such as Australian driver licence, Medicare card, passport)
- your licence number
- your renewal number (as shown on your renewal notice)
- a copy of your current National Police Check in PDF, JPG or PNG format
- your payment.
Note: Finger/palm prints are not required.
How to renew or restore
- Check the eligibility requirements.
- Gather the required details and documents.
- Select the 'Renew online' button.
- Log in, or create your MyServiceNSW Account.
- Follow the prompts to renew or restore your licence.
When you submit your application, you'll receive a confirmation email.
Photographs
You'll need to have a photo taken at a Service NSW Centre if you're approved for a:
- 1 or 3-year licence and your previous licence photo was taken over 5 years ago
- 5-year licence.
This needs to be done within 14 days of receiving your approval notice.
Privacy
To renew a commercial agent licence with NSW Fair Trading, you’ll need to create or log in with a MyServiceNSW Account.
By logging in you consent to sharing your name and email address in your MyServiceNSW Account with NSW Fair Trading, a division of the Department of Customer Service.
The Commercial Agent licences – privacy collection notice explains how your personal information will be handled once it is shared by Service NSW.
More information
- If you have not received a renewal notice within 60 days of your licence expiry date, call 13 32 20.
- You can continue to use your existing card until you receive your new one.
- You need to destroy your old licence card after you've received your new card.