If your Roads and Maritime Services E-Toll tag is faulty due to a battery or technical problem, you can take it to a service centre and replace it free of charge.
What you'll need
- the faulty tag/s
- your proof of identity
- a signed letter giving an authorised representative the authority to replace the tag/s on your behalf (if applicable).
How to replace
- Gather your faulty tag.
- Make sure you have the required documentation.
- Visit a service centre and return your tag for a replacement.
To view instructions on how to remove your tag from its bracket, please refer to the installation instructions specific to your tag type: