If your Roads and Maritime Services E-Toll tag is faulty due to a battery or technical problem, you can take it to a service centre and replace it free of charge. 

What you'll need

  • the faulty tag/s
  • your proof of identity
  • a signed letter giving an authorised representative the authority to replace the tag/s on your behalf (if applicable).

How to replace

  1. Gather your faulty tag.
  2. Make sure you have the required documentation.
  3. Visit a service centre and return your tag for a replacement.

To view instructions on how to remove your tag from its bracket, please refer to the installation instructions specific to your tag type: