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If your Roads and Maritime Services E-Toll tag is faulty due to a battery or technical problem, you can take it to a service centre and replace it free of charge. 

Find a service centre
  • the faulty tag/s
  • your proof of identity
  • a signed letter giving an authorised representative the authority to replace the tag/s on your behalf (if applicable).
Find a service centre
  1. Gather your faulty tag.
  2. Make sure you have the required documentation.
  3. Visit a service centre and return your tag for a replacement.

To view instructions on how to remove your tag from its bracket, please refer to the installation instructions specific to your tag type:

Find a service centre

Need help?

We’re happy to help you with this transaction.

Feel free to call us on 13 77 88 or visit a service centre

Source url: https://www.service.nsw.gov.au/transaction/replace-e-toll-tag