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Workers on construction sites must have a SafeWork NSW general construction induction card, known as a 'white card'.

If yours has been lost or destroyed, you can order and pay for a replacement online, as long as your details are still the same as those on the original card.

The replacement white card will be posted to your home address.

Apply online
  • your personal details
  • a valid credit card or debit card
  • your payment
  • the Application Replacement form (if applicable).
Apply online
  1. Check the eligibility requirements.
  2. Select the 'Apply online' button.
  3. Select your licence type.
  4. Enter your personal details.
  5. Complete the replacement card request form.
  6. Enter your payment details.
  7. Read and confirm the declaration.

If you're unable or ineligible to apply online:

  1. Download and complete Application to Replace a High Risk Work Licence or General Construction Induction Card – PDF.
  2. Email or post your application to the details listed on the form.
Apply online
  • you must have already been issued a white card.

You can't apply online if:

  • you didn't receive your original card
  • the card contained a printing error
  • your details have changed.

To make sure that you have all the information and documentation you need to complete this transaction, please visit SafeWork NSW.

Apply online
  • Your white card will become void and you'll have to retrain if you haven't done any construction work within 2 years of your training.
Apply online

Payment methods

For online or phone transactions, you can pay with:

  • credit or debit card (MasterCard, Visa, or American Express).

For transactions in person at a service centre, you can pay with:

  • cash (in Australian currency)
  • cheque (personal, bank or agency drawn)
  • money order
  • credit or debit card (MasterCard, Visa, American Express* or EFTPOS), or
  • Android Pay app.

Please note that you may need to pay a merchant fee when paying by credit or debit card.

* Unfortunately, some locations may not accept American Express.

Need help?

We’re happy to help you with this transaction.

Feel free to call us on 13 77 88 or visit a service centre

Source url: https://www.service.nsw.gov.au/transaction/replace-general-construction-induction-card-white-card