Introduction
Workers who carry out high risk work must have a SafeWork NSW high risk work (HRW) licence.
If your licence has been lost, stolen, damaged or destroyed, you can order and pay for a replacement online as long as your details match those on your licence. If your contact details have changed, you need to complete the update contact details form before you replace your licence online.
The replacement licence will be sent to your postal address.
Note: You cannot replace your licence online if you did not receive your card or it contains a printing error. Contact us on 13 77 88.
Eligibility
You must already hold an HRW licence.
What you need
- a MyServiceNSW Account
- you can create one when you start
- you may need details from 2 identity documents (such as Australian driver licence, Medicare card, passport)
- your licence number – you can find your high risk work licence number and details at Verify NSW.
- the replacement fee.
How to apply
- Select the 'Replace online' button.
- Log in or create your MyServiceNSW Account.
- Follow the prompts to apply for a replacement licence.
Privacy
To replace your HRW licence with SafeWork NSW, you’ll need to create or log in with a MyServiceNSW Account.
By logging in you consent to sharing the following with SafeWork NSW, a division of the Department of Customer Service:
- your name and email address in your MyServiceNSW Account
- the verified identity using your MyServiceNSW Account
- the verified identity documents you provided via your MyServiceNSW Account.
The High risk work licence – Privacy Collection Notice explains how your personal information will be handled once it is shared by Service NSW.