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Introduction

If your existing NSW-issued number plates are damaged or worn, you can replace them with the same content and style (if still available), through myPlates.

You can't order a replacement for number plates that have been lost, stolen or destroyed.

Eligibility

Anyone who has number plates registered in their name.

What you need

  • email address
  • the number plate details
  • your driver licence number or customer number if a business
  • the old number plates
  • your payment.

How to order

  1. Select the 'Order online' button.
  2. Enter your existing plate number.
  3. Select 'Continue'.
  4. Enter the required information to verify ownership.
  5. Confirm your order.
  6. Select your delivery method.
  7. Enter your payment details.
  8. Submit your order.

More information

Direct delivery

  • Direct delivery number plates will be delivered within 7 to 21 days. You must:
    • not sell or trade your vehicle within those 21 days
    • show your ID to receive your new plates
    • return your old plates.
  • If you are not home to receive your direct delivery plates they will be left at your local postal facility and held for 10 days only. You must:
    • return your old plates to an Australia Post outlet or business centre within 7 days of receiving your new plates
    • get a receipt for the return of the old plates.

Pick up from a Service NSW Centre

  • Delivery to your nominated service centre will take about 21 days from the date of purchase. You'll receive information advising:
    • when your plates are ready to collect
    • the documentation you need to provide on collection.
  • If you haven't received a letter within 28 days of placing your order, please call myPlates on 02 9433 1600.
  • You'll need to hand in your old plates in order to pick up your new plates.

Note: Please ensure you have the necessary tools and screws with you if you'll be picking up plates for the vehicle you're driving. Operating a vehicle without number plates is illegal.

Payment methods

You can review transaction payment options on our payment methods page.

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