If you're going to work in a registered club or hotel and your duties involve gaming machines, you must complete competency training in the Responsible Conduct of Gambling (RCG).
If you don't have valid evidence that you've completed the RCG training required for working with gaming machines, you could be fined.
RCG training provides gaming staff with practical skills to identify and proactively intervene when patrons display signs of problematic gambling behaviour.
- Responsible Conduct of Gambling (RCG). You must complete this course if your duties involve gaming machines.
- Revised Responsible Conduct of Gambling online refresher. You must complete this course every five years to keep your RCG competency.
- Advanced Responsible Conduct of Gambling (ARCG). If you are a Responsible Gambling Officer (RGO) or hold a senior role within hotels and clubs that operate gaming machines, you must complete this course.
You must complete training through an approved training provider. You can find an approved training provider using Liquor & Gaming NSW's online search and mapping tool.
Once you've completed your training, you'll need to apply for an RSA or RCG competency card if you don't already have one.