The Business Concierge service is a dedicated team who can help women business owners at every stage of the business journey.
A Business Concierge gives free, personalised guidance on a range of government support, including:
government programs to help boost your business income
applying for grants, rebates and other financial assistance
navigating regulatory requirements relevant to your industry
applying for licences and permits
accessing COVID-19 and disaster recovery support.
You can connect with a Business Concierge over the phone, via email or in person at a time that suits you.
Book a call or call 13 77 88.
Accessibility and translation support
If you're deaf or have a hearing or speech impairment, contact us through the National Relay Service. Choose your access option and ask for 13 77 88.
For translation and interpreter services, please call 13 14 50 and ask the interpreter to phone 13 77 88.
Business Connect is a dedicated program that offers free and tailored, one-on-one advice to women, from independent and qualified Business Connect advisors, who have successfully run their own small businesses.
Business Connect advisors can help advise women business owners on:
- getting started
- business planning
- market research
- finding new customers, digital marketing and social media
- accessing finance and managing cash flow
- sales and pricing strategies
- selling to government and connecting to export advice.
You can speak to someone just once, or ask for ongoing support. You can talk to a Business Connect advisor over the phone, via video conference or meet your local advisor in person. You can choose a female advisor if you'd prefer.
You can also access webinars, events and a toolkit of business resources to help you on your business journey, including 'start a business' events and resources.
NSW Small Business Commission
If you need help solving a business or commercial dispute, such as lease, licence or contract disagreements, you can access confidential and cost-effective support from the NSW Small Business Commission.
It's free to speak to a mediation officer for strategic or procedural advice. There's a fee for formal mediation.