Help us improve the Service NSW app
Your feedback will be used to help us make the Service NSW app better. This information is collected from you voluntarily and may be shared with other government agencies in order to understand your feedback or provide a response to you. Read our privacy statement to find out how Service NSW protects your personal information.
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Before you submit
If your feedback is about a Service NSW transaction, grant or program, or you need urgent assistance, call us during business hours or use the online enquiry form instead.
Contact us
If you have feedback or questions about Service NSW, you can phone, write or visit us in person.
- Call 13 77 88 Monday to Friday between 7am and 7pm (Sydney time) or phone +61 2 8894 1555 if you're overseas.
- Find a service centre to visit us in person.
- Use our online enquiry form or write to us at Service NSW, GPO Box 7057, Sydney NSW 2001.
Accessibility services
- If you're d/Deaf, hard of hearing, or have a speech/communication difficulty, contact us through the National Relay Service and ask for 13 77 88.
- For translation and interpreter services, call 13 14 50 and ask the interpreter to phone 13 77 88.
Last updated: 14 January 2025