Help us improve the mobile app

Your feedback will be used to help us make the Service NSW mobile app better. This information is collected from you voluntarily and may be shared with other government agencies in order to understand your feedback or provide a response to you. Read our privacy statement to find out how Service NSW protects your personal information.

All questions are required unless marked (optional).

Before you submit

If your feedback is about a Service NSW transaction, grant or program, or you need urgent assistance, call us during business hours or use the online enquiry form instead.

App feedback type (optional)

Select the option that best suits your feedback type.

To help us understand your experience, include information like what you were doing in the app.

Please do not provide any personal details (such as your name or address) in your message.
 

Contact us

If you have feedback or questions about Service NSW, you can phone, write or visit us in person.

Accessibility services

  • National Relay Service: choose your access option and ask for 13 77 88.
  • Translation and interpreter services: call 13 14  50 and ask the interpreter to phone 13 77 88.
Last updated: 21 February 2024