Customer service message: MyServiceNSW Account
Multi-factor authentication will soon be required for all MyServiceNSW Accounts.  For help, go to our MFA set up guide.

Customer service message: MyServiceNSW Account
Multi-factor authentication will soon be required for all MyServiceNSW Accounts. For help, go to our MFA set up guide.

Check the opening hours

Our Service Centre opening and closing times can change. Please be sure to check the opening hours before you visit a centre to ensure you have the most current information.

King's Birthday trading hours

Our service centres, agencies and contact centre will be closed for the King's Birthday public holiday on Monday 9 June. We will return to regular trading hours on Tuesday 10 June. Please browse our services to see if you can get what you need online.

Address

19 York Street
Sydney NSW 2000

Opening hours

Opening hours for

Monday 16 June
  • Open 7:30am to 6pm
Tuesday 17 June
  • Open 7:30am to 6pm
  • Quiet Hour 10am to 11am
  • During Quiet Hour, please put your phone on silent and keep your voice down where possible.
Wednesday 18 June
  • Open 7:30am to 6pm
Thursday 19 June
  • Open 7:30am to 6pm
  • Quiet Hour 10am to 11am
  • During Quiet Hour, please put your phone on silent and keep your voice down where possible.
Friday 20 June
  • Open 7:30am to 6pm
Saturday 21 June
  • Closed
Sunday 22 June
  • Closed

Busy times

Select a column below to find out average wait times at this location on

  1. 7am to 8am: A little busyAverage wait: 5-10 minutes

Services

View all services

Plan ahead

Book an appointment 

Use our online booking system to make an appointment.

Prepare your documents

Save time by getting your paperwork ready before you arrive.

Search for the transaction to check which documents you'll need to bring.

Payment methods

  • Cash
  • EFTPOS, credit or debit card

Accessibility facilities

  • Auslan video remote interpreting
  • Hearing loop
  • Quiet Hour
  • Remote live captioning
  • Wheelchair access

Location

  • Entry at street level

Driver Knowledge Test (DKT)

  • Interpreter service (language) available for DKT
  • Wheelchair accessible DKT area
  • Staff can read DKT questions during the test

Seating and access

  • Chairs with armrests
  • Counter with customer seating
  • Mobility seating available
  • Photobooths with seating
  • Low self-serve kiosk with seating

Hearing and visual

  • Hearing loop
  • Strong lighting
  • Fluorescent lighting

Public transport access

  • Light rail
    • To the service centre – nearest stops for L2 and L3:
      • Wynyard: near the intersection of Wynyard and George Street
      • Bridge Street: near the intersection of Jamison and George Street
    • From the service centre: walk 300m via Margaret Street to George St
  • Train
    • Walk to nearest train station is less than 50m
    • Journey from train station to entry is accessible
  • Bus
    • Walk to nearest bus stop is less than 25m
    • Journey from bus stop to entry is accessible

Amenities

  • Public toilet with mobility access is less than 50m

First aid 

  • Automated external defibrillator (AED)
  • First aid kit

Quiet Hour

We offer Quiet Hour in our service centre.

Check our opening hours for days and times or find a Quiet Hour at another service centre.

During Quiet Hour we will aim to have:

  • reduced lighting where possible
  • music turned down
  • mobile phones on silent mode.

Please put your phone on silent and keep your voice down where possible if you visit during quiet hour. 

Send us your feedback on Quiet Hour.

Nearest locations

Haymarket Service Centre

McKell Building
Ground Floor
2-24 Rawson Place
Sydney NSW 2000

Monday 16 June
Open 8:30am to 5pm

Rozelle Bay Maritime Service Centre
Maritime transactions only

33 James Craig Road
Rozelle NSW 2039

Monday 16 June
Open 9am to 4pm
Closed 12:30pm to 1:30pm

North Sydney Service Centre
Credit, debit card or EFTPOS only

Ground Floor
213 Miller Street
North Sydney NSW 2060

Monday 16 June
Open 8:30am to 5pm

BESbswy