Address

McKell Building
Ground Floor
2-24 Rawson Place
Sydney NSW 2000

Opening hours

Our hours may change at short notice

Before you visit, check this website for the latest updates to opening and closing times.

Opening hours for

Tuesday 21 April
  • Open 8:30am to 5pm
Wednesday 22 April
  • Open 8:30am to 5pm
  • Quiet Hour 10am to 11am
  • During Quiet Hour, please put your phone on silent and keep your voice down where possible.
Thursday 23 April
  • Open 8:30am to 5pm
Friday 24 April
  • Open 8:30am to 5pm
Saturday 25 April
  • Closed
Sunday 26 April
  • Closed
Monday 27 April
  • Closed
Tuesday 28 April
  • Open 8:30am to 5pm
Wednesday 29 April
  • Open 8:30am to 5pm
  • Quiet Hour 10am to 11am
  • During Quiet Hour, please put your phone on silent and keep your voice down where possible.
Thursday 30 April
  • Open 8:30am to 5pm
Friday 1 May
  • Open 8:30am to 5pm
Saturday 2 May
  • Open 8:30am to 12:30pm
Sunday 3 May
  • Closed

Busy times

Services

View all services

Plan ahead

Book an appointment 

Use our online booking system to make an appointment.

Prepare your documents

Save time by getting your paperwork ready before you arrive.

Search for the transaction to check which documents you'll need to bring.

Payment methods

  • Cash
  • EFTPOS, credit or debit card

Accessibility facilities

  • Auslan video remote interpreting
  • Hearing loop
  • Quiet Hour
  • Remote live captioning
  • Wheelchair access

Location

  • Entry at street level

Parking

  • Street parking

Seating and access

  • Chairs with armrests
  • Counter with customer seating
  • Photobooths with seating
  • Low self-serve kiosks with seating

Hearing and visual

  • Hearing loop
  • Live Captioning service bookings
  • AUSLAN Video Interpreter services bookings
  • Strong lighting
  • Fluorescent lighting

Public transport access

  • Light rail
    • Nearest stop for L2 Randwick Line and L3 Kingsford Line:
      • Haymarket (this is the stop directly opposite the service centre)
    • Nearest stop for L1 Dulwich Hill light rail line:
      • Central Grand Concourse, less than 50m (head to the main entrance of Central Station, access to the stop is through Exit 1)
  • Train
    • Walk to nearest train station is less than 50m
    • Journey from train station to entry is accessible
  • Bus
    • Walk to nearest bus stop is less than 50m
    • Journey from bus stop to entry is accessible

Amenities

  • Public toilet with mobility access is less than 25m

First aid 

  • Automated external defibrillator (AED)
  • First aid kit

Quiet Hour

We offer Quiet Hour in our service centre.

Check our opening hours for days and times or find a Quiet Hour at another service centre.

During Quiet Hour we will aim to have:

  • reduced lighting where possible
  • music turned down
  • mobile phones on silent mode.

Please put your phone on silent and keep your voice down where possible if you visit during quiet hour. 

Send us your feedback on Quiet Hour.

Nearest locations