Visit our COVID-19 page for information and advice on the assistance available for NSW residents and businesses.

Be aware of scams

The Australian Cyber Security Centre is aware of a significant increase in Australians being targeted with COVID-19 themed scams, fraud attempts and deceptive email schemes.

Messages that pretend to be from government and other trusted organisations are known as 'phishing' scams. They can be sent via email, SMS, instant messaging or social media platforms, and often encourage you to click on a link.

The link is not legitimate, and if clicked on, may install malicious software on your device, designed to steal your banking details.

Visit the Stay Smart Online for information about COVID-19 scams and how to stay safe.

Scamwatch

Scamwatch is run by the Australian Competition and Consumer Commission (ACCC) and provides information on scams, and how to recognise, avoid and report them.

Scamwatch has received over 2700 scam reports mentioning COVID-19 with over 1 million dollars in reported losses since the outbreak of the coronavirus. Common scams include phishing for personal information, online shopping, and superannuation scams.

Scammers are also pretending to be Government agencies and other entities offering to help you with applications for financial assistance or payments for staying home.

You can subscribe to Scamwatch Radar to receive email alerts on the latest scams.

eSafety Commisioner

The eSafety Commissioner website's COVID-19 page provides information and advice on a range of topics including:

  • media, misinformation and scams
  • tips for parents
  • keeping schools and learning safe online
  • tips for older Australians
  • advice for women experiencing domestic violence

There are also free webinar presentations for older Australians covering subjects such as:

  • shopping and banking
  • staying safe on Facebook
  • protecting against scams
  • staying safe online – COVID-19 edition
  • connecting to others.

Visit free online safety presentations for more information on the topics available, and to register.