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The Gas Rebate helps eligible NSW households cover the costs of their natural gas or LPG (bottled gas) if it is used for basic household needs such as cooking, heating or hot water.

If you receive your bill directly from your natural gas retailer and you meet the eligibility requirements, call the company and ask them to apply the NSW Gas Rebate to your account. You'll need to supply your concession card or healthcare card details when you call.

If you buy/refill LPG bottled gas, or are billed for your gas (LPG or natural gas) by the strata manager or community/village operator, you can apply for the rebate online.

Apply online
  1. Check you meet the eligibility requirements.
  2. Select the 'Apply online' button.
  3. Log in to, or register for, a MyServiceNSW Account.
  4. Select the 'Services' tab on your dashboard.
  5. Connect/link to 'NSW Energy Rebates'.
  6. Agree to the Terms and Conditions.
  7. Select 'Next'.
  8. Enter the required details.
  9. Upload your gas invoice.
  10. Submit your application.

If you don't wish to apply online:

  1. Download and complete the Gas Rebate on-supplied gas and delivered LPG application – PDF.
  2. Attach a copy of your most recent gas bill/invoice.
  3. Lodge your application by post or email to the details on the form.
Apply online

You can apply for the NSW Gas Rebate if you're:

  • a NSW resident
  • the customer of a natural gas retailer, either directly or on-supplied, or you use delivered LPG in cylinders 45kg/88 litres or greater, for basic household needs such as cooking, heating or hot water
  • the holder of one of the following:
    • pensioner concession card issued by the Department of Veterans' Affairs (DVA) or Department of Human Services (DHS)
    • health care card issued by the DHS, or
    • DVA gold card marked with either 'War Widow' or 'War Widower Pension', or 'Totally and Permanently Incapacitated' (TPI) or 'Disability Pension' (EDA).

Note: 'On-supplied' means that you receive a bill or invoice issued by, or on behalf of, the owners or management of your residential community, retirement village, or strata scheme, rather than a bill issued by the natural gas retailer.

Apply online

Households that are on-supplied or buy bottled LPG gas for basic household needs:

  • The meter reading on your gas bill must have been taken after 1 July of the current financial year and be less than 3 months old or your purchase of LPG bottled gas must have occurred in the current financial year.
  • You'll receive your rebate as a lump sum payment of $121.00 deposited into your bank account.
  • Invoices must be printed. Hand-written invoices will only be accepted if:
    • they have been prepared from a branded invoice book (company stamps will not be accepted)
    • the supplier doesn't have the capacity to provide printed invoices.
  • If you're unsure of your rebate eligibility, call 13 77 88.

Eligible households that receive their bill directly from the gas retailer:

  • You'll receive the rebate as a credit on each quarterly gas bill, up to a total of $110.00/year. The amount is calculated daily from the day you call your supplier and apply.
  • The natural gas account holder must hold one of the valid concession cards.
  • If you change natural gas providers, you need to provide the entitlement details to your new provider, to continue to receive the rebate.

All eligible households:

  • A household can only receive one NSW gas rebate each financial year.
  • The rebate is only applied to your principal place of residence.
  • LPG customers who use “SWAP&GO” BBQ bottles, or bottled gas less than 45kg/88 litres in mass, are not eligible for this rebate.
  • Commonwealth Seniors Health Card holders are not eligible for this rebate.
Apply online

Need help?

We’re happy to help you with this transaction.

Feel free to call us on 13 77 88 or visit a service centre

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