With the latest COVID-19 health advice to stay home, we strongly advise you to use our website or call 13 77 88, rather than visit a service centre. Visit our COVID-19 page for information and advice on the assistance available for NSW residents and businesses.

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A NSW Photo Card may be used as photo identification if you don't have a NSW Driver Licence. It has the same application process and security features as the driver licence, and may be accepted as identification in most places a driver licence is recognised.

You can hold both a driver licence and a Photo Card if you wish. You may be able to use the Photo Card to prove your identity in situations not related to driving.

Visit a service centre and apply in person for your Photo Card, and if you apply for or renew your driving licence at the same time, you'll pay a reduced fee.

Note: There are also concessions for pensioners and carers.


You must be:

  • a NSW resident
  • aged 16 years or over
  • able to provide acceptable proof of identity documents.

You may be eligible for a free NSW Photo Card if you have one of the following:

  • eligible concessions:
    • NSW Seniors Card
    • NSW Pensioner Concession Card (PCC) issued by Centrelink or Department of Veterans' Affairs (DVA)
    • DVA Gold card endorsed with: 
    • TPI (Totally & Permanently Incapacitated)
    • EDA (Extreme Disablement Adjustment)
    • war widow/er.
  • evidence from the DVA confirming:
    • you receive a disability pension of 70% or higher or an intermediate pension, or
    • you've been assessed at 50 or more impairment points.
  • receive the Centrelink Carer Allowance.


What you need

  • the PDF form – 'NSW Photo Card Application'
  • if you don't have a NSW Driver Licence or your expired Photo Card, you'll need:
  • your concession card details (if applicable)
  • your payment (if applicable).

How to apply

  1. Download and complete the NSW Photo Card Application – PDF.
  2. Gather your driving licence or expired Photo Card, or the necessary identity documents.
  3. Visit a service centre to have your photo taken, and submit your application.

More information

  • If you apply for a Photo Card at the same time as you apply for, or renew, your driver licence, you'll pay a reduced fee for the Photo Card.
  • The Photo Card is voluntary – you don't have to have one, but if you don't have any other kind of photo identification, you may find it useful. It is valid for 5 years (or 10 years for eligible customers aged 21 and over).
  • If you haven’t received your Photo Card through the mail within 10 working days, please call us on 13 77 88.
  • There may be some situations where you will not be able to use a NSW Photo Card in place of a NSW Driver Licence. Always check the proof of identity requirements for details.

Payment methods

You can review transaction payment options on our payment methods page.