Visit our COVID-19 page for information and advice on the assistance available for NSW residents and businesses.

Introduction

The Mobility Parking Scheme (MPS) provides parking concessions to people with mobility disability.

There are 2 types of permit issued by Transport for NSW (TfNSW):

  • individual (blue card) – issued for 5 years if you have permanent disability
  • temporary (red card) – issued for up to 6 months if you have a temporary disability. 

An Australian Disability Parking permit (large purple card) is also issued by TfNSW and must be displayed with your MPS permit to get parking concessions.

If you are eligible and TfNSW has your photo on file, you will be able to apply for, replace, or renew a 5-year MPS permit, online.

If your photo is not in TfNSW's database and you choose to apply online, you'll only be issued a 6-month temporary permit. When your temporary permit expires you'll need to attend a service centre to have your photo taken and apply for a permanent permit (if applicable).

Expired MPS cards must be returned:

  • at a service centre, or
  • by posting them to Transport for NSW, PO Box 3035, Parramatta NSW 2124.

Failure to return, or the continued use and display of an invalid, expired or damaged card, will result in a heavy fine.

Concessions on the cost of the MPS permit are available for eligible customers.

Eligibility

  • To be eligible, you need to have mobility disability, which is defined by legislation as someone:
    • unable to walk due to the permanent or temporary loss of use of one or both legs, or other permanent medical or physical condition
    • whose physical condition is detrimentally affected as a result of walking 100 metres, or
    • who requires the use of crutches, a walking frame, callipers, scooter, wheelchair or other similar mobility aid.
  • You're also eligible if you're permanently blind.

You may be eligible for a concession on an MPS permit if you:

  • hold one of the following:
    • NSW Pensioner Concession Card (PCC) issued by Centrelink or Department of Veterans' Affairs (DVA)
    • DVA Gold card endorsed with: 
      • TPI (Totally & Permanently Incapacitated)
      • EDA (Extreme Disablement Adjustment)
      • war widow/er.
  • have evidence from the DVA confirming:
    • you receive a disability pension of 70% or higher or an intermediate pension, or
    • you've been assessed at 50 or more impairment points.
  • are under 16 years of age and:
    • hold a Centrelink Health Care Card
    • are named as a dependant on a PCC issued by Centrelink.

What you need

  • a MyServiceNSW Account
    • Authorised representatives – if you're applying for someone else, use the applicant’s MyServiceNSW Account, not your own.
  • proof of identity documents
  • the completed Mobility Parking Scheme Application (Individual and Temporary Permits – PDF:
    • new and renewal permit applicants need to complete Section 1, and get their medical practitioner or specialist to complete Section 2 and Section 3 (if applicable)
    • replacement permit applicants only need to complete Section 1.

Proof of identity

Two proof of identity documents are required. They may include:

  • Australian driver licence
  • Medicare card
  • Australian passport
  • Australian birth certificate
  • Australian travel visa
  • Australian citizenship certificate
  • Australian certificate of registration by descent
  • Australian ImmiCard.

How to apply

  1. Check the eligibility criteria.
  2. Gather all the required documents and have them ready for uploading. You cannot save
    and resume
    your application once you have started.
  3. Select the 'Apply online' button.
  4. Log in, or create your MyServiceNSW Account.
  5. Select and verify your identity documents.
  6. When your identity is verified, select 'Continue with application'.
  7. Select the 'New', 'Renewal' or 'Replacement' button.
  8. Select 'Next'.
  9. Enter all the required information.
  10. Upload your documentation.
  11. Enter your concession card details (if applicable).
  12. Review your application.
  13. Review the Terms and Conditions.
  14. Check the declaration boxes and submit your application.
  15. You'll be sent a confirmation email.

Your application will be reviewed and we'll contact you if we need to:

  • process your payment, or
  • request that you visit a service centre to complete your application.

If you don't wish to apply online, or you have a photo exemption, you can visit a service centre. You'll need to bring your proof of identity documents and your medical documents.

Please call us on 13 77 88 if you'd like assistance.

More information

Photo exemptions

You're automatically exempt if you're under 16, and you can request a photo exemption if you have any of the following:

  • motor disability so severe that it stops you from attending a service centre
  • facial disfigurement
  • inadequate muscular control to meet photo requirements
  • mobility restricted by medical equipment.

If any of the above apply, send a letter of request along with a completed application form and a supporting letter from your doctor, to:

The Manager, Customer Liaison & Document Verification
Transport for NSW
PO Box 3035
Parramatta NSW 2124

If you're approved to not have your photo taken, you'll be sent a letter of exemption, which you or your representative will need to bring to a service centre.

The only time that a representative may attend a service centre to apply for an MPS permit on behalf of another person, is when a photo exemption has been issued.

Fitness to drive

If you're required to undertake a driving assessment, please refer to Driver testing and COVID-19.

Payment methods

If we require a payment from you, we'll contact you when your application is being reviewed . Payment in person or over the phone will be accepted.