Introduction

If you believe you’re eligible for free or half-price vehicle registration through Toll Relief but were unable to make a claim when renewing your registration, you can apply to have your claim reviewed.

You can also request a review if you don't meet the eligibility criteria, but you believe your circumstances should be given special consideration.

What you'll need

  • a MyServiceNSW Account linked to your toll provider account
  • your toll provider details
  • your toll account number
  • your licence plate number
  • your contact email
  • your contact number
  • your bank account details.

How to apply

  1. Check the eligibility requirements.
  2. Select the 'Apply online' button.
  3. Log into your MyServiceNSW Account.
  4. Link your Toll Provider account to your MyServiceNSW account. 
  5. Complete the online application.
  6. Select 'Submit'.

Who’s eligible?

The Toll Relief program started on 1 July 2018 and if you meet the eligibility requirements, you're entitled to either one free 12-month rego or one half-price 12-month rego (from 1 July 2019), for one car, ute, 4WD or motorcycle.

To be eligible for Toll Relief reimbursement, you need to be a NSW resident and have:

  • a NSW personal toll account (Linkt, E-way or E-Toll)
  • your licence plate linked to your toll account
    • make sure you keep your licence plate number/s and your contact details up to date with your toll provider.
  • spent $780 or more on NSW toll roads in a financial year while driving a NSW privately registered light vehicle.

You may be eligible for Toll Relief special consideration if you:

  • changed your toll provider last financial year, and your accounts when combined reach the eligible spend
  • were not eligible for Toll Relief at the time of registration but become eligible before the end of the financial year
  • have more than one eligible toll account
  • were unable to claim last year due to personal circumstances
  • have sold your vehicle
  • believe someone else has used your entitlement.

Things to keep in mind...

  • Tolls paid on the following roads count towards Toll Relief spend:
    • M5 (unless you claim M5 tolls for the M5 Cashback)
    • Westlink M7
    • Hills M2
    • WestConnex
    • Sydney Harbour Bridge
    • Sydney Harbour Tunnel
    • Lane Cove Tunnel
    • Eastern Distributor
    • Cross City Tunnel
    • Military Road E-Ramp (Falcon Street off-ramp of the Warringah Freeway).