Introduction

Toll Relief is designed to reduce the cost of living for owners of privately-registered vehicles who are frequent toll road users.

Toll Relief provides free vehicle registration for drivers who have spent $1300 or more on tolls in the previous financial year (an average of $25 a week).

In addition, from 1 July 2019, drivers who've spent $780 or more during the previous financial year (an average of $15 a week), will be eligible for half-price registration. The NSW Government is backdating toll spend from 1 July 2018 to 30 June 2019 so more drivers can benefit from the new lower Toll Relief qualifying spend.

To qualify for a privately-registered vehicle's free or half-price registration, Toll Relief will be calculated on the toll spend of all eligible vehicles that are linked to one personal toll account.

If you meet the eligibility requirements, you'll be entitled to either one free 12-month rego or one half-price 12-month rego (from 1 July),  for one privately-registered car, ute, 4WD or motorcycle. 

To ensure you receive your free or half-price rego, visit your toll provider and check your contact details are up to date. Add your private use vehicle licence plates to your toll provider account and remove the licence plates of vehicles you no longer own.

You can also link your toll account to your MyServiceNSW Account and track how much you've spent on tolls, and how close you are to qualifying for free or half-price rego.
Visit your MyServiceNSW Account dashboard, and in the 'Services' panel, select 'Toll Relief'.

When you get your registration renewal in the mail, visit Renew a vehicle registration and start the renewal process. If you're eligible, you'll automatically be notified to apply for your free or half-price registration (from 1 July 2019) during the process.

If you've already renewed your rego and believe you're eligible for Toll Relief, you may be able to apply for reimbursement.

Note: Minimum toll spend requirements will increase by 4% each financial year. To claim Toll Relief in the financial year 2020 – 2021 you'll need to spend $16 or more on average per week ($811 or more) between 1 July 2019 – 30 June 2020.

Eligibility

You must be a NSW resident and have:

  • a NSW personal toll account such as Linkt, E-way or E-Toll – if you've moved from interstate, check with your toll provider that you now have a NSW personal account suitable for Toll Relief
  • your licence plate linked to your personal toll account
  • ensure your licence plate number/s and your contact details are kept up to date with your toll provider.

In addition:

  • for free rego:
    • you must have spent $1300 or more (about $25 a week) on NSW toll roads in the previous financial year (1 July to 30 June) while driving a NSW privately registered light vehicle.
  • for half-price rego:
    • from 1 July 2019, you must have spent $780 or more (about $15 a week) on NSW toll roads in the previous financial year (1 July to 30 June) while driving a NSW privately registered light vehicle.

Note: You must accumulate the eligible toll spend on one personal toll account. For regos due from 1 July 2019, if you have multiple tag or tag-less products on the one account, then the toll spend on all the eligible vehicles on that account will count towards Toll Relief.

The Toll Relief scheme does not include tolls paid:

  • on vehicles registered for any use other than private
  • on the M5 by drivers opted into the M5 Cashback Scheme
  • on heavy vehicles.

What you need

  • your registration renewal notice
  • a pink slip if your vehicle is more than 5 years old
  • your 12-month CTP Green Slip
  • your licence plate number added to your toll provider account.

How to claim

We notify you during the registration renewal process if you're eligible for free or half-price vehicle registration.

If you'd like to follow a step-by-step guide, view the video below.

More information

  • Tolls paid on the following roads count towards your Toll Relief spend:
    • M5 (unless you claim M5 tolls for the M5 Cashback)
    • Westlink M7
    • Hills M2
    • WestConnex
    • Sydney Harbour Bridge
    • Sydney Harbour Tunnel
    • Lane Cove Tunnel
    • Eastern Distributor
    • Cross City Tunnel
    • Military Road E-Ramp (Falcon Street off-ramp of the Warringah Freeway).
  • If your tag doesn’t record your trip, your toll will count towards Toll Relief if your vehicle licence plate is linked to your account and can be photo matched through video capture.
  • You can use the Sydney Motorways toll calculator to find out how much NSW toll roads cost.
  • Tolls for NorthConnex and other future toll roads will be included when the roads open.
  • If you spend $1300 or more in tolls on one account over a financial year then you may be eligible for free vehicle registration.
  • Toll Relief spend doesn’t include:
    • any transactions from Sydney Airport Corporation Limited (SACL)
    • special passes (for example, the ERider and eMU passes)
    • licence plate recognition charges
    • toll account administration charges
    • toll notice charges
    • M5 toll spend where the customer account is opted into the M5 Cashback Scheme
    • interstate tolling accounts or trips made on interstate roads
    • casual toll products or tolls paid outside of an account
    • business trips or trips claimed back from an employer
    • any other charge or fee.