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Careers NSW provides access to high quality, personalised career advice from independent professional career advisors.

Starting in October 2021, you can participate in Careers NSW’s pilot program by making an appointment to speak with a generalist career advisor or one who specialises in supporting:

  • Aboriginal and Torres Strait Islander peoples
  • people from a culturally and linguistically diverse, or non-English speaking background
  • people with a disability
  • people living in regional and remote locations
  • people seeking to enter the following industries:
    • construction
    • disability and aged care
    • healthcare
    • hospitality
    • renewable energy
    • retail and tourism.

The lessons from the pilot will be used for expansion of the service. We expect to include students and graduates in the future.


To be eligible for the pilot, you must be: 

  • aged 18 years or older
  • an Australian citizen, permanent resident or protected special category visa (SCV) holder
  • living in the following regions: 
    • Greater Western Sydney
    • Mid North Coast
    • New England and North West
    • South West Sydney.

Note: If you’re not eligible for the pilot, you can continue to access online career resources

What you need

  • a MyServiceNSW Account – you can create one when you start your booking
  • your name, email address and mobile number
  • your postcode
  • your highest level of qualification
  • your recent career history
  • any hearing assistance requirements (counter hearing loop, Auslan video remote interpreting, remote live captioning).

How to make an appointment

  1. Check the eligibility requirements
  2. Select the ‘Make an appointment' button.
  3. Log in, or create your MyServiceNSW Account.
  4. Complete the career advisor registration from.
  5. You'll be contacted by a Careers NSW team member within 2 business days.
  6. You'll then be matched with a career advisor and receive information on next steps.


  • If you're not eligible, you'll receive a list of tailored resources and services based on your needs.
  • You can also make an appointment by calling 13 77 88 or by visiting a service centre

More information