Introduction

Revenue NSW recovers outstanding debts on behalf of TAFE NSW, Transport for NSW (TfNSW E-Toll), some local council fees, icare, WaterNSW, Service NSW and other NSW Government agencies.

If you’ve received a fee notice or a debt notice for fees and services from a NSW Government agency, you can use the myDebts online service to set up a payment plan to pay your outstanding debts.

With myDebts you can: 

  • view details of current debts 
  • check the total amount due 
  • review payments you have made with a payment plan.

If you started a payment plan before setting up myDebts, you can add your debt account to myDebts to view your progress.

If you receive a new fee notice or debt notice after setting up your payment plan, you can either:

  • pay it by following the instructions on the notice or
  • add it to your payment plan by calling Revenue NSW on 1300 655 805 Monday to Friday between 7am to 7pm.

Other fines and fees

To pay or manage a driving infringement fine, go to Driving penalties, demerits and fines.

For ambulance fee payments, go to Pay your NSW ambulance fee.

Eligibility

myDebts is available for personal and sole trader accounts only and cannot be used for business debts.

What you need

  • a MyServiceNSW Account (you can create one when you set up your payment plan)
  • payment reference number from your Revenue NSW fee or debt notice (you’ll find it in the ‘How to pay’ section)
  • your bank account, Visa or Mastercard details
    Note: If you pay by credit card a fee of 0.25% will apply.
  • you may need details from 2 identity documents (such as Australian driver licence, Medicare card, passport)
    Note: The name on your identity documents must match the name on your fee or debt notice.

How to manage your payment plan

  1. Select the ‘Go to myDebts’ button.
  2. Follow the prompts to:
    1. log into your MyServiceNSW Account
    2. link your fee or debt notice to myDebts
    3. set up and make or view your payments with myDebts.

More information

Visit Revenue NSW for the:

Help and support

Contact Revenue NSW if you:

  • do not have a copy of your notice
  • need help with setting up your payment plan.

If you’re having financial or legal issues, you can access free financial and legal advice

Payment after the due date

If you are making a payment after the due date shown on the fee reminder notice:

  • include any late fees in your payment
  • you may receive a fee notice for additional overdue payment costs.

Make a payment now

To make a payment without setting up a payment plan, go to myDebts and select 'Pay now'.

Update your details

To change any details on your myDebts record, contact Revenue NSW

Last updated: 1 July 2024

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