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MyServiceNSW Account help topics

Information and instructions on how to create, manage, log in and update your details in your MyServiceNSW Account.

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On this page
  • Create an account
  • Password
  • Multi-factor authentication
  • Manage your account
  • Troubleshooting
  • Related information

Create an account

  • Create a MyServiceNSW account
  • Privacy collection notice
  • Terms and conditions

Password

  • Change or reset your MyServiceNSW Account password
  • Leaked passwords

Multi-factor authentication

  • Set up multi-factor authentication
  • Add or change mobile number
  • Change mobile phone or device used for multi-factor authentication

Manage your account

  • Log in
  • Protect your personal information with Service NSW
  • Select preferred language in your account
  • Manage your details
  • Add services to your account
  • Digital licences and credentials in the Service NSW app
  • Deactivate your account

Troubleshooting

  • Resolve multiple accounts
  • Fix incorrect details
  • Add the correct NSW Driver Licence

Related information

  • Service NSW app
  • Service NSW Business Profile
  • Service NSW Business Bureau app
  • Access your Voucher profile
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Last updated: 29 May 2025
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