Introduction
If you hold an individual property licence and it has been damaged, lost or stolen, you can apply for a free replacement licence at a Service NSW Centre or by email.
To check your property licence number and details visit Verify NSW.
How to request a replacement licence
Write a request for a replacement licence that includes:
- reason for requesting a replacement
- the type of licence (individual property licence)
- your name
- licence number
- your signature.
To submit your written request:
- visit a service centre or
- email propertylicensing@customerservice.nsw.gov.au.
Last updated: 28 November 2025