If you hold an individual property licence and it has been damaged, lost or stolen, you can apply for a replacement licence at a service centre.

What you need

  • your personal details
  • the PDF form – 'Application for a Replacement Licence or Certificate'
  • your payment.

How to replace

  1. Download, print and complete the Application for a Replacement Licence or Certificate – PDF.
  2. Make sure you have the required documentation.
  3. Visit a service centre and submit your application with payment.

Payment methods

You can review transaction payment options on our payment methods page.