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If you hold an individual property licence and it has been damaged, lost or stolen, you can apply for a replacement licence at a service centre.

Find a service centre
  • your personal details
  • the PDF form – 'Application for a Replacement Licence or Certificate'
  • your payment.
Find a service centre
  1. Download, print and complete the Application for a Replacement Licence or Certificate – PDF.
  2. Make sure you have the required documentation.
  3. Visit a service centre and submit your application with payment.
Find a service centre

Who's eligible?

To make sure that you have all the information and documentation you need to complete this transaction, please visit NSW Fair Trading.

Payment methods

For online transactions:

  • credit or debit card (MasterCard, Visa, UnionPay, Diners Club or American Express).

For phone transactions:

  • credit or debit card (MasterCard, Visa, or American Express).

For transactions in person at a service centre:

  • cash (in Australian currency)
  • cheque (personal, bank or agency drawn)
  • money order
  • credit or debit card (MasterCard, Visa, American Express* or EFTPOS), or
  • Android Pay app.

Please note that you may need to pay a merchant fee when paying by credit or debit card.

* Unfortunately, some locations may not accept American Express.

Need help?

We’re happy to help you with this transaction.

Feel free to call us on 13 77 88 or visit a service centre

Source url: https://www.service.nsw.gov.au/transaction/replace-individual-property-licence