Visit our COVID-19 page for information and advice on the assistance available for NSW residents and businesses


If you're not able to pay a fine you've incurred, and you meet the eligibility criteria, Revenue NSW can issue you with a work and development order (WDO).

A WDO will reduce your fine by allowing you to provide unpaid work, or participate in certain courses or treatment. 

An approved sponsor organisation or health practitioner will need to agree to support your WDO activity and apply on your behalf. 


You're eligible if you:

  • are homeless
  • have a mental illness, intellectual disability or cognitive impairment
  • have a serious addiction to drugs, alcohol or volatile substances, or
  • are experiencing serious financial hardship.

If you don't meet the eligibility criteria, you may still be able to request a WDO under exceptional circumstances (PDF).

What you need

  • documentation to support your eligibility claim
  • the support of an approved sponsor organisation or health practitioner
  • checklist of supporting documents your sponsor will request from you.

How to request

  1. Ensure you meet the eligibility criteria.
  2. Select the 'Find a sponsor' button.
  3. Select the region appropriate for you.
  4. Contact a sponsor to discuss your situation. 
  5. If the sponsor agrees to sponsor you, they'll ask you to provide the supporting documentation they need.
  6. Your sponsor will then complete and lodge the WDO application on your behalf.

More information

  • The amount your fine is reduced by will be determined by the activity you complete in your WDO. For a guide of how activities may reduce your debt, visit Work and development order at Revenue NSW.
  • If you're not able to find a suitable sponsor, you can call the WDO hotline for assistance on 1300 478 879.
You'll be taken to another website.