Disaster relief payments that are made to individuals and businesses impacted by the bushfires are tax exempt.

The Australian Taxation Office (ATO) is also providing automatic deferral of lodgement and payment obligations for individuals and businesses in bushfire-affected communities. The ATO Emergency Support Infoline is 1800 806 218.

Support for New Zealanders:

  • Ex-gratia Disaster Recovery Payment – a one-off payment of $1,000 per adult, $1,000 per partner or dependent adult and $400 for each child younger than 16. For New Zealanders who have been significantly affected by the bushfires. It’s not for minor damage or inconvenience.
  • Ex-gratia Disaster Recovery Allowance – short-term income assistance (up to 13 weeks) for New Zealanders who can show they lost income as a direct result of the bushfires.

NSW Rural Assistance Authority (RAA)

Call the NSW Rural Assistance Authority on 1800 678 593 for:

  • Sporting club assistance – concessional loans for eligible sporting clubs
  • Church and non-profit organisation assistance – up to $15,000 recovery grants (33 LGAs) and concessional loans for eligible churches and non-profit organisations.
  • The Natural Disaster Transport Subsidy pays for the cost of transporting:
    • fodder and/or water to an affected property
    • stock to sale or slaughter
    • stock to/from agistment.

See Disaster relief loans and Grants and subsidies for more information.

Financial institutions

Various banks are providing help for bushfire-affected individuals through a range of financial assistance packages, deferred loans, waived fees and charges, grants and relief. Contact your bank's helpline for more information on the options available to you.

Financial counselling services

Indigenous Business Australia

IBA has established a bushfire crisis fund to assist their business finance and home loan customers.

If you've been directly impacted by the current bushfires through the loss of property or compulsory evacuation, the fund will provide the following support:

  • temporary suspension of loan repayments
  • access to a $2000 bushfire crisis grant to cover immediate needs
  • assistance with making insurance claims.

Further assistance for business customers will be assessed on an individual basis.

If you need assistance, call IBA on 1800 064 800.