Visit our storms and floods page for information on the assistance available for NSW residents and businesses

Tourism support package

The NSW Government’s tourism support package includes measures to support jobs in the accommodation, entertainment and tourism sectors. 

Applications are open for the Business Events Industry Support package and Tourism Industry Marketing Support package. 

For more information, visit Tourism support package.

Northern Beaches small business hardship grant

Small businesses on the Northern Beaches that experienced hardship due to the COVID-19 restrictions from December 2020 may be eligible for a grant of $3000 or $5000. The grant will help to cover unavoidable expenses for which no other government support is available and may include utilities, rent, or financial or legal advice.

Businesses must be able to demonstrate at least a 30% decline in turnover due to the Northern Beaches lockdown. Eligibility criteria will apply. For more information, visit Northern Beaches small business hardship grant.

Live Music Support Package funding

Applications have closed for the Live Music Support Package funding and are now being processed. Funding will be announced early May 2021.

If you have questions, please contact a Business Concierge.

Small business fees and charges rebate

As part of the NSW Government’s COVID-19 stimulus and recovery plan, small businesses may apply for a rebate worth $1500 to help them pay for government fees and charges.

For eligibility criteria and to apply, visit Apply for the small business fees and charges rebate.

Jobs Plus program

The Jobs Plus program provides support to Australian and international businesses that want to start or expand their operations in NSW. Program support will help reduce the costs and financial risks of growing a business or moving its operations to NSW.  

To be eligible for the program, Australian businesses must currently employ at least 20 workers and overseas businesses must employ at least 80 workers. All businesses must be able to create at least 30 net new full-time equivalent (FTE) jobs in NSW before 30 June 2024. Further conditions apply.

For more information about eligibility criteria, as well as details about funding, visit Jobs Plus program.

Aboriginal Community Organisations Grants Program

Grants of up to $50,000 are available for Aboriginal Community Controlled Organisations (ACCOs) who provide culturally appropriate, locally based support to Aboriginal communities impacted by COVID-19.

The support provided can include mental health, community wellbeing and healing, education and employment issues, and the provision of supplies to support compliance with health advice.

Find out how to apply, and learn more about the Program, by visiting COVID-19 Aboriginal Community Organisations Grants Program.

Applications close 5pm Friday 14 May.

Dine & Discover NSW Voucher scheme

The NSW Government has launched a voucher scheme to encourage the community to support hospitality, arts and tourism businesses.

Eligible businesses can now register for the scheme. For more information, visit Dine & Discover NSW.

Export assistance grant

An export assistance grant of up to $10,000 is available to eligible NSW businesses impacted by COVID-19, bushfires or drought, to help you access new global markets or re-enter old ones. 

Eligible exporting businesses can apply for 50% reimbursement of certain export-enabling expenses, such as marketing and e-commerce, for expenses already paid since 1 January 2020.  

For eligibility criteria and to apply, visit Apply for an export assistance grant.

Regional job creation fund

Businesses who want to expand or relocate their operations to regional NSW may be eligible for funding under the NSW Government’s Regional Job Creation Fund.

The fund provides co-funding for projects that create 5 or more sustainable jobs within regional NSW, including those that:

  • replace, upgrade or adapt existing plant or equipment, including technology or energy efficiency upgrades
  • enable existing regional NSW businesses to establish an additional production line
  • relocate a business from interstate or internationally to regional NSW, or onshore an activity currently being undertaken overseas to regional NSW
  • develop new tourism experiences and attractions to create new demand in a region.

Applications close Friday 14 May 2021 or when program funding is fully allocated. Businesses must belong to an eligible industry depending on their region.

For eligibility criteria and to apply, visit Regional NSW.

Travel support program

Travel agents and tour arrangement service providers that have lost income due to COVID-19 may be eligible for a one-off grant of $1500 to $100,000 under the Australian Government’s COVID-19 Consumer Travel Support Program. Funding will help eligible businesses continue trading and meet legal obligations to pay refunds and credits to Australian consumers.

The claiming period for first-round funding has closed. More information about second-round funding will be available soon at COVID-19 Consumer Travel Support Program.

JobKeeper Payment

Small businesses that have been impacted by COVID-19 and employ workers can register to receive the JobKeeper Payment. This payment from the federal government is a subsidy to business owners that enables them to keep paying their workers even when revenue has declined.

The JobKeeper Payment ended on 28 March 2021.

For more information, visit JobKeeper Payment.

Small and medium enterprise (SME) guarantee scheme 

The Australian Government will guarantee 50% of the value of eligible business loans to small and medium enterprises impacted by COVID-19. Maximum loan value is $250,000 and there will be a repayment-free period of six months. For more information, visit the Australian Banking Association.

Taxi industry support package

The NSW Government is providing support for registered owners of wheelchair accessible taxis (WATs) and currently operational taxis who have been impacted by COVID-19.

The package will provide eligible owners with a subsidy per vehicle to assist with on-road costs such as CTP insurance and registration​.

There is no need to apply. A cheque for $2900 will be automatically paid to eligible registered taxi operators.

Note: The taxi must remain registered for 6 months from the date of receiving the payment. If the vehicle is de-registered the support payment may need to be re-paid.

For more detailed information on the stimulus package including eligibility, visit the Point to Point website.

Electricity and gas network relief package

Small businesses that are temporarily closed due to COVID-19 may be eligible for full electricity and gas tariff relief under a financial support package organised by Energy Networks Australia. Eligibility criteria apply, including usage figures and time limits. For more information, visit Energy Networks Australia.

Financial institutions

The Australian Banking Association has outlined 3 key stages to repayments for eligible business owners who continue to experience financial difficulty as a result of COVID-19. This includes options to pay in full, make partial payments or further hardship assistance. Customers will need to contact their financial institutions to discuss the options available to them.

For details, visit Australian Banking Association or contact your banking institution directly.

Support for independent breweries

Government funding available through the Independent Brewers Association (IBA) will support NSW independent brewers by covering one year’s annual membership funds to eligible new and existing members. For more information, visit the IBA news.

Community sport recovery package

Eligible local sporting clubs and associations in NSW can apply for a one-off grant of up to $1000 to support the return of community sport and recreation activities as COVID-19 restrictions ease. For more information, visit Office of Sport.

Opportunity for NSW businesses to help fill the medical supply chain

The NSW Government is seeking expressions of interest from NSW businesses who can supply or make components of urgently needed medical equipment and sanitation aids, including:

  • hand sanitiser
  • examination gloves
  • disinfectant and cleaning products
  • handwash and soap
  • masks
  • eyewear
  • gowns and protective overalls
  • paper products, including toilet and tissue paper.

Note: Businesses do not currently have to manufacture the listed products, but should be capable of changing their production lines to supply these products.

Find out about converting production lines in response to COVID-19.

Support4work grant

Applications have closed for the State Insurance Regulatory Authority (SIRA) Support4work grant of up to $4,000 and are now being processed. 

If you have questions about this grant, please call us on 13 77 88.

Southern border small business support grant

Applications have closed for the Southern border small business support grant of up to $10,000 and are now being processed. 

If you have questions about this grant, please call us on 13 77 88.

Small business recovery grant

Applications have closed for the NSW small business COVID-19 recovery grant of up to $3000 and are now being processed.

If you have questions about this grant, please call us on 13 77 88.

Small business support grant

Applications have closed for the NSW small business COVID-19 support grant of up to $10,000 and are now being processed.

If you have questions about this grant, please call us on 13 77 88.