Service NSW Business Bureau

Your trusted partner for personalised business support and guidance.

Business support

Personalised support

Our Business Concierge service offers free, personalised support to help your business. Contact a Business Concierge for guidance on government programs and services, including licences and permits.

Independent business advice

Connect with independent advisors from our Business Connect service for free, tailored advice in one-on-one sessions. Advisors, events and online resources can help you with business planning, marketing, cash flow and more.

Help for Aboriginal and Torres Strait Islander businesses

The Aboriginal Business Advisory Initiative offers free, independent advisory services delivered by Aboriginal peoples who bring their own lived experience, knowledge of small business operations, and strong community ties to coaching sessions and advice.

Service NSW Business Bureau mobile app

Manage your business interactions with the NSW Government on the go.

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Guidance you can count on

Watch this short video to learn how the Service NSW Business Bureau can help you with free, personalised business support.

The Service NSW Business Bureau is here to help your business. 

You can get personalised support to help you start a business, manage day to day operations, look for opportunities to grow or adapt your business to meet new challenges. 

We can help you with tailored advice from independent advisors on topics such as business planning, marketing and cash flow. You can also download the Service NSW Business Bureau app to book advisors, track and save licences, redeem vouchers and connect with our team.

To get started call 13 77 88. For free interpreter services call 13 14 50 and ask the interpreter to call us.

Featured help

Disaster and emergency assistance for business

Disaster recovery assistance for businesses in eligible NSW local government areas that have been impacted by natural disasters and emergencies.

Active and Creative Kids

Apply to accept the new Active and Creative Kids vouchers.

Small business webinar series

Join a free City of Sydney Reboot webinar to grow your digital content skills, customers and brand. Current and aspiring business owners across NSW can register now.

Toll relief rebate for sole traders

Sole traders with personal and/or business toll accounts who spend more than $375 a year on tolls may be eligible to claim a 40% rebate.

Support for women in business

The Service NSW Business Bureau can help women access funding, programs, and services they need to succeed.

Access online resources

View free, on-demand webinars and videos on a range of small business topics and start your digital training.

Stay organised with a Business Profile

A dedicated space for your business where you can:

  • manage licences and permits
  • apply for rebates and grants 
  • track the progress of transactions and applications.

Your Business Profile can be set up and accessed through your MyServiceNSW Account.

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Resources

Charter for Small Business
Learn about the new framework for how the NSW Government will support the small business community.
Starting a business
Set up your business, choose the best structure, apply for key business registrations and view industry-specific services.
Manage and grow your business
Find resources for managing your business and supporting your employees.
Business licences
Apply for business licences, certificates and permits.

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Last updated: 28 April 2024