Scheduled maintenance: MyServiceNSW Account and Service NSW mobile app

Some Service NSW online transactions will be unavailable from 8:30pm on Monday 10 October to 2:30am on Tuesday 11 October. We apologise for any inconvenience caused.

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A MyServiceNSW Account connects you online with NSW Government services, quickly and securely.

You can use your account on the Service NSW website or the mobile app.

You can:

  • check and renew your licences and registrations
  • claim vouchers, rebates and other services
  • switch to digital notifications for your services and updates
  • find details about your services without having to call or wait in line.

What you need to know

For security and privacy reasons, your MyServiceNSW Account is for you only, so: 

  • keep your account details private
  • do not use a shared email.

When creating an account, you’ll be asked for: 

  • your email address
  • a password
  • your mobile number (optional).

Be sure to take steps to stay cyber safe when creating and managing your account.

Create your account

  1. Go to Create an account.
  2. Follow the prompts. The process is quick and easy, with help available each step of the way.

Next steps

After you create your account, you'll be logged in to your account and prompted to:

  1. Add services so you can manage them online. You can add services you already have or apply for new services.
  2. Add your personal details, such as your mobile number and address. This will save you time when you apply for services. It will also ensure your notifications are sent to your preferred contact method.
  3. Set your notification preferences. You can switch to digital notifications for your services and updates.

Note: A MyServiceNSW Account is for individuals only. Business owners can access a Business Profile from within their account to manage their applications for licences, grants, vouchers and more.


Our privacy statement explains how we collect and use information.

If you need help with your account, contact us.

Last updated: 9 August 2022