Accessibility facilities
- Auslan video remote interpreting
- Hearing loop
- Quiet Hour
- Remote live captioning
- Wheelchair access
Seating and access
- Chairs with armrests
- Counter with customer seating
- Mobility seating available
- Photobooths with seating
- Low self-serve kiosks with seating
Privacy
- Privacy booth or space available
Hearing and visual
- Hearing loop
- Strong lighting
- Fluorescent lighting
Amenities
- Public toilet with mobility access is less than 350m
First aid
- Automated external defibrillator (AED)
- First aid kit
Quiet Hour
We offer Quiet Hour in our service centre. Check our opening hours for days and times.
Please put your phone on silent and keep your voice down where possible if you visit during quiet hour.
During Quiet Hour we will aim to have:
- reduced lighting where possible
- music turned down
- mobile phones on silent mode.
Find a Quiet Hour at another service centre | Send us your feedback on Quiet Hour.
Location
Parking
- Street parking – note that Elsie Street has limited street parking.
- Undercover parking nearby
Mobility parking
- Availability
- On-street disability parking more than 100m to entrance. There are 2 accessible parking spots.
- Mobility parking is accessible via lift.
- Undercover access to mobility parking: the closest undercover car park is George Street paid car park. You can take a lift to the ground floor which will take you to Elsie Street, to the Service NSW Burwood entrance.
Public transport access
- Train
- Walk to nearest train station is less than 250m
- Journey from train station to entry is accessible
- Bus
- Walk to nearest bus stop is less than 200m
- Journey from bus stop to entry is accessible
Driver Knowledge Test (DKT)
- Interpreter service (language) available for DKT
- Wheelchair accessible DKT area
- Staff can read DKT questions during the test
