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Customer service message: MyServiceNSW Account
Multi-factor authentication will soon be required for all MyServiceNSW Accounts. For help, go to our MFA set up guide.

Check the opening hours

Our Service Centre opening and closing times can change. Please be sure to check the opening hours before you visit a centre to ensure you have the most current information.

Address

Marrickville Metro Shopping Centre
Level 1
(Near Coles)
20 Smidmore Street
Marrickville NSW 2204

Opening hours

Opening hours for

Saturday 21 June
  • Open 8:30am to 12:30pm
Sunday 22 June
  • Closed

Busy times

Select a column below to find out average wait times at this location on

  1. 9am to 10am: A little busyAverage wait: 5-10 minutes

Services

View all services

Services available at this location

Plan ahead

Book an appointment 

Use our online booking system to make an appointment.

Prepare your documents

Save time by getting your paperwork ready before you arrive.

Search for the transaction to check which documents you'll need to bring.

Payment methods

  • Cash
  • EFTPOS, credit or debit card

Accessibility facilities

  • Auslan video remote interpreting
  • Hearing loop
  • Quiet Hour
  • Remote live captioning
  • Wheelchair access

Location

  • Located within a shopping centre
  • Entry at street level

Parking

  • On-site parking in shopping centre parking bays
  • Undercover parking on-site

Mobility parking

  • 2 mobility car parks on site
  • On-site disability parking less than 25m to entrance
  • Mobility parking is accessible via ramp

Driver testing

  • Driver testing offered by appointment
  • Walk from driver test parking to entry is less than 25m
  • Journey from driver test parking to entry is accessible
  • Driver test parking:
    • enter the car park for Marrickville Metro from Edinburgh Road (do not use Murray Street car park)
    • drive up the ramp to level 2 and pass the self-serve car wash on left. Follow the directional arrows, go pass the pedestrian crossing
    • park in the allocated Service NSW Driver Testing Parking spaces
    • enter the shopping centre and proceed down the escalators to Service NSW located on level 1.
Marrickville Service Centre driver testing parking location

Driver Knowledge Test (DKT)

  • Interpreter service (language) available for DKT
  • Wheelchair accessible DKT area

Seating and access

  • Chairs with armrests
  • Counters with customer seating
  • Photobooths with seating
  • Low self-serve kiosks with seating

Hearing and visual

  • Hearing loop
  • Fluorescent lighting

Public transport access

  • Bus
    • Walk to nearest bus stop is less than 300m
    • Journey from bus stop to entry is accessible

Amenities

  • Public toilet with mobility access is less than 50m

First aid 

  • Automated external defibrillator (AED)
  • First aid kit

Quiet Hour

We offer Quiet Hour in our service centre.

Check our opening hours for days and times or find a Quiet Hour at another service centre.

During Quiet Hour we will aim to have:

  • reduced lighting where possible
  • music turned down
  • mobile phones on silent mode.

Please put your phone on silent and keep your voice down where possible if you visit during quiet hour. 

Send us your feedback on Quiet Hour.

Nearest locations

Haymarket Service Centre

McKell Building
Ground Floor
2-24 Rawson Place
Sydney NSW 2000

Friday 20 June
Open 8:30am to 5pm

Rozelle Bay Maritime Service Centre
Maritime transactions only

33 James Craig Road
Rozelle NSW 2039

Friday 20 June
Open 9am to 4pm
Closed 12:30pm to 1:30pm

Botany Service Centre

5 Lord Street
Botany NSW 2019

Friday 20 June
Open 8am to 5:30pm

BESbswy