Introduction

The NSW Life Support Energy Rebate helps pay electricity bills for people who need, or have someone living with them who needs, to use approved energy-intensive life support equipment at home (such as home dialysis, ventilators and oxygen concentrators).

The NSW Life Support Energy Rebate is up to $1,477.52 per embedded network (on-supply) household, per financial year, depending on the equipment type. 

If you live in an embedded network (on-supply), you can apply for the rebate below.

If you are a retail (on-market) customer, you need to contact your electricity retailer to apply.

Note: Embedded network (‘on-supply') means your electricity is supplied by an embedded network – such as in a residential community, retirement village or strata scheme – and you receive your electricity bill or invoice from the strata manager or community/village operator. If you’re not sure whether you're an on-supply customer, contact the electricity provider named on your electricity bill.

Eligibility

You may be eligible if you live in NSW and all of the following apply:

  • you have an electricity account for your home in NSW
  • you’re the account holder (the account and bill must be in your name)
  • you or someone living with you has been assessed by a registered medical practitioner to verify that the use of the approved life support equipment is required at their principal place of residence.

What you need

  • the completed NSW Life Support Rebate Medical Declaration
  • your medical practitioner to complete and sign the medical declaration in the form
  • a printed invoice (not hand-written) copy of your latest electricity bill which must have:
    • your name and address printed on it
    • the most recent meter reading dates for your household (taken after 1 July in the current financial year and less than 3 months old)
  • your bank account details (to receive your rebate).

How to apply

  1. Check the eligibility requirements.
  2. Download and complete NSW Life Support Rebate Medical Declaration – PDF.
  3. Ask your medical practitioner (GP or specialist) to complete and sign the relevant sections of the form.
  4. Select the 'Apply online' button.

You'll receive a confirmation number and an email with details on what happens next.

More information

  • You'll need to reapply for this rebate every year and provide the NSW Life Support Rebate Medical Declaration every 2 years.
  • Some machines have a part-time and full-time (24 hour a day) rate rebate. Your doctor will need to indicate on the form the rate you use the equipment.
  • You can receive more than one rebate if your doctor has prescribed more than one type of machine, such as an oxygen concentrator and a ventilator.
  • If more than one person uses the approved equipment, you can receive multiple rebates, but you need to submit a separate application form for each patient.
Last updated: 2 July 2024

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