Apply for the NSW Gas Rebate (on-supply and bottled gas customers)

Introduction

The NSW Gas Rebate helps eligible concession cardholders pay their natural gas or bottled Liquefied Petroleum Gas (LPG) bills.

The NSW Gas Rebate is $121 per embedded network (on-supply) or bottled LPG household, per financial year.

If you live in an embedded network (on-supply) or if you buy or refill bottled LPG, you can apply for the rebate.

If you are a retail (on-market) customer, you can apply for the NSW Gas Rebate (retail customers).

Note: Embedded network ('on-supply') means your natural gas is supplied by an embedded network – such as in a residential community, retirement village or strata scheme – and you receive your gas bill or invoice from the strata manager or community/village operator. If you’re not sure whether you're an on-supply customer, contact the gas provider named on your gas bill.

Opt-in retailers

From 1 July 2025, these embedded network suppliers will deliver energy rebates directly to their customers:

ARC Energy Group
Energy Locals / Energy locals Urban
Origin Energy (including most of their WINConnect sites)
Locality Planning Energy at the following sites:
- Bay Grand South - 11 Enid St, tweed Heads
- Bay Grand East (Tower 2) - 9 Enid St, Tweed heads
- Bay Grand North (Tower 3) - 2 Thomas ST, Tweed Heads

If you receive your electricity bill from one of these energy providers, you can contact the provider directly to apply for this rebate.

Eligibility

You may be eligible if you live in NSW and all the following apply:

you have a natural gas account for your home in NSW or use more than 45 kg/88 litres bottled LPG for basic household needs
you're the account holder (the account and bill must be in your name)
you hold one of the following:
- Pensioner Concession Card issued by Services Australia or the Department of Veterans' Affairs (DVA)
- Health Care Card issued by Services Australia
- Low Income Health Care Card issued by Services Australia
- DVA Veteran Gold Card.

Customers who are not eligible for this rebate:

Commonwealth Seniors Health Card holders
LPG customers who use 'SWAP&GO' BBQ bottles, or bottled gas less than 45 kg/88 litres in mass
gas hot water customers with usage measured in litres (L) – check your gas bill to see how your usage is measured
customers billed for an unmetered gas service.

What you need

your concession card details
your bank account details (to receive your rebate)
a printed (not hand-written) copy of your latest gas bill (JPG or PDF file) which must have:
- your name and address printed on it
- the most recent meter reading dates for your household (taken after 1 July in the current financial year and less than 3 months old)
- for bottled LPG customers, the bill must have been issued in the current financial year.

Note: bills for additional services, such as service charge or equipment fee are not accepted.

How to apply

Check you meet the eligibility requirements.
Select the 'Apply online' button.
Follow the steps to apply for the rebate.

You'll receive a confirmation number and an email with details on what happens next.

More information

Embedded network (on supply) customers receive the rebate as a lump sum payment of $121 deposited into your bank account.
Invoices must be printed, unless:
- they have been prepared from a branded invoice book
- the supplier does not have the capacity to provide printed invoices.
For assistance in understanding your bill or invoice, please contact your energy provider.
A household can only receive one NSW Gas Rebate each financial year.
You can only receive the rebate for your principal place of residence.
If you receive the NSW Gas Rebate, you may be eligible for the NSW Low Income Household Rebate for your electricity account.

Last updated: 1 July 2025