Introduction

You can change your contact details (address, email, mobile or telephone number) on a security operative licence online.

To change your name or other personal details you need to complete a form and mail it to the Security Licensing & Enforcement Directorate (SLED).

To vary a licence, refer to add or remove a security operative subclass.

What you need

To change your contact details, you need:

  • a MyServiceNSW Account
    • you can create one when you start your application
    • you may need details from 2 identity documents (such as Australian driver licence, Medicare card, passport)
  • your licence details
  • your previous and current contact details
  • your fee payment (if applicable).

To check your security operative licence number and details, visit Verify NSW.

To change your name or other personal details, you  need:

  • the PDF form – 'Application to Amend, Vary or Replace an Existing Class 1 and/or Class 2 licence'
  • a certified copy of one of the following change of name documents:
    • marriage certificate(s) issued by the NSW Registry of Births, Deaths & Marriages or, if married elsewhere, the marriage certificate issued by the celebrant or church
    • change of name certificate issued by the NSW Registry of Births, Deaths & Marriages
    • full birth certificate showing your name at birth and your new name (extracts and Commemorative certificates are not acceptable)
    • divorce decree
    • deed poll registered with the relevant authority
    • instrument evidencing that the change of name has been registered with NSW Land Registry Services.

Change of name documents must be certified by a:

How to change

To change your contact details:

  1. Select the 'Change online' button.
  2. Log in, or create your MyServiceNSW Account.
  3. Follow the prompts to change your contact details.

To change your name or other personal details:

  1. Download and complete the form Application to Amend, Vary or Replace an Existing Class 1 and/or Class 2 licence – PDF'.
  2. Send the form and your documents (if applicable) by post to the address on the form.

Privacy and personal information

To change a security operative licence with the Security Licensing & Enforcement Directorate (NSW Police Force) you need to create or log in with a MyServiceNSW Account.

By logging in you consent to sharing your name and email address in your MyServiceNSW Account with the NSW Police Force.

To find out how how your personal information will be handled after it is shared by Service NSW read the Security licences and permits – Privacy collection notice – PDF.

Last updated: 1 December 2025

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