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Anyone who works face-to-face with children in a paid, self-employed or voluntary capacity, must have a Working With Children Check (WWCC) clearance, unless they qualify for an exemption.

A WWCC involves a National Police Check (criminal history record check) and a review of reportable workplace misconduct. The outcome of a check is either a clearance to work with children, or a bar against working with children.

If cleared, a check is valid for 5 years, however cleared applicants are continuously monitored. 

If you want to verify that someone has a WWCC clearance, you can do so online.

Check online
  • their name
  • their date of birth
  • their WWCC number, or
  • application number (if applicable) 
  • your name
  • your email address.
Check online
  1. Select the 'Check online' button.
  2. Select if you are verifying as an employer or a parent.
  3. Complete the online form.
  4. Select 'Submit'.

You'll receive an email with the status of that person's WWCC.

Check online

You can check the WWCC status of the following paid, self-employed or voluntary:

  • babysitters
  • nannies
  • tutors/music teachers
  • sporting coaches
  • au pairs
  • home carers
  • child carers.
Check online

You'll receive an email detailing the person's WWCC status as 'cleared', 'barred' or 'not found'.

  • 'Cleared' means the person is cleared to work with children.
  • 'Barred' means the person cannot work with children, whether paid or unpaid. Don't hire this person. It's an offence to hire a barred worker for child-related work.
  • 'Not found' means there was no matching result because their details were entered incorrectly, or their application was withdrawn, terminated, or not completed. It's an offence to hire someone who doesn't have a WWCC.

The NSW legislation allows parents and other close relatives (such as sibling, grandparent, step-parent, uncle) to volunteer in activities that involve their own children, without needing a Working With Children Check.

Check online

Payment methods

For online transactions:

  • credit or debit card (MasterCard, Visa, UnionPay, Diners Club or American Express).

For phone transactions:

  • credit or debit card (MasterCard, Visa, or American Express).

For transactions in person at a service centre:

  • cash (in Australian currency)
  • cheque (personal, bank or agency drawn)
  • money order
  • credit or debit card (MasterCard, Visa, American Express* or EFTPOS), or
  • Android Pay app.

Please note that you may need to pay a merchant fee when paying by credit or debit card.

* Unfortunately, some locations may not accept American Express.

Need help?

We’re happy to help you with this transaction.

Feel free to call us on 13 77 88 or visit a service centre

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