You can close a Transport for NSW E-Toll Account at a Service NSW Centre.
Outstanding fees must be paid when closing the account, and any refund will be processed after 31 days. You’ll need to return the tag/s undamaged to avoid a non-return tag fee.
Refunds will be paid by cheque to the estate within 6 to 8 weeks of the account's closure.
Those able to close the account include:
- a surviving partner/spouse
- the executor of the Will
- the Enduring Guardian or Power of Attorney.
What you need
- your personal details and proof of identity
- the account details
- the tag/s (for an E-Toll Tag Account)
- a copy of the deceased's Will.
You'll also need one of the following documents:
- a completed Advice of Death form
- the death certificate (original or copy)
- a newspaper death notice
- a letter from a solicitor or the NSW Trustee and Guardian advising that the person is deceased
- in the case of a missing person presumed deceased, a 'Presumption of Death Order' issued by the Supreme Court (original or copy).