Introduction

If you need to close a Roads and Maritime Services E-Toll Account due to a deceased estate, you can do this at a service centre.

Outstanding fees must be paid when closing the account, and any refund will be processed after 31 days. You’ll need to return the tag/s undamaged to receive the tag security deposit refund, or, if a deposit isn't held, to avoid a non return tag fee.

Refunds will be paid by cheque to the estate within 6 to 8 weeks of the account's closure.

Eligibility

To make sure that you have all the information and documentation you need to complete this transaction, please visit myE-Toll.

What you need

  • your personal details
  • your E-Toll Account details
  • the tag/s.

You'll also need ONE of the following pieces of documentation confirming the deceased's status:

  • a completed Advice of Death form
  • the death certificate (original or copy)
  • a newspaper death notice
  • a letter from a solicitor or the NSW Trustee and Guardian advising that the person is deceased
  • in the case of a missing person presumed deceased, a 'Presumption of Death Order' issued by the Supreme Court (original or copy).