If you need to close a Transport for NSW E-Toll Account due to a deceased estate, you can do this at a service centre.
Outstanding fees must be paid when closing the account, and any refund will be processed after 31 days. You’ll need to return the tag/s undamaged to receive the tag security deposit refund, or, if a deposit isn't held, to avoid a non return tag fee.
Refunds will be paid by cheque to the estate within 6 to 8 weeks of the account's closure.
What you need
- your personal details
- your E-Toll Account details
- the tag/s.
You'll also need one of the following pieces of documentation confirming the deceased's status:
- a completed Advice of Death form
- the death certificate (original or copy)
- a newspaper death notice
- a letter from a solicitor or the NSW Trustee and Guardian advising that the person is deceased
- in the case of a missing person presumed deceased, a 'Presumption of Death Order' issued by the Supreme Court (original or copy).