Close an E-Toll Account due to a deceased estate

You can close a Transport for NSW E-Toll Account at a Service NSW Centre.

Outstanding fees must be paid when closing the account, and any refund will be processed after 31 days. You’ll need to return the tag/s undamaged to avoid a non-return tag fee.

Refunds will be paid by cheque to the estate within 6 to 8 weeks of the account's closure.

Those able to close the account include:

• a surviving partner/spouse
• the executor of the Will
• the Enduring Guardian or Power of Attorney.

• your personal details and proof of identity
• the account details
• the tag/s (for an E-Toll Tag Account)
• a copy of the deceased's Will.

You'll also need one of the following documents:

• a completed Advice of Death form
• the death certificate (original or copy)
• a newspaper death notice
• a letter from a solicitor or the NSW Trustee and Guardian advising that the person is deceased
• in the case of a missing person presumed deceased, a 'Presumption of Death Order' issued by the Supreme Court (original or copy).