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A MyServiceNSW Account enables you to connect online with the NSW government, quickly and securely. When you register, the information you provide is stored in your account, so you don't have to re-enter the details each time you access online government services.

You're able to:

  • securely store personal information (like your contact details)
  • verify your identity online so that you can perform transactions that would otherwise require a face-to-face service centre visit
  • record your communication preferences, including when and how we should contact you.

Over time, more and more NSW government transactions and services will become available online, and your MyServiceNSW Account will make access to these services simpler and more convenient.

Register now
  • your first and last names (optional)
  • your mobile phone number (optional)
  • your email address (this will become your MyServiceNSW Account username)
  • your preferred password.
Register now
  1. Select the 'Register now' button.
  2. Enter your first and last names (optional).
  3. Enter your mobile phone number (optional).
  4. Enter your email address.
  5. Enter your preferred password and confirm your password. Your password must be at least 7 characters long, and include at least 1 numeral and 1 letter. To reveal what you're entering, select 'Show' next to the password fields.
  6. Read and agree to the Terms and Conditions.
  7. Check 'I'm not a robot'.
  8. Select the 'Register account' button.

An activation email will be sent to your registered email address. Go to your inbox, open the activation email and click the 'Finish registering' button. If you don't see the email after a few minutes, check your spam, trash or junk mailboxes.

Once your account is activated, you'll be prompted to log in using your registered email address and password.

Register now
  • It's a good idea to add alternate contact details to your account as soon as possible. These can be used to recover your account in case you ever forget your details.
  • Choose a strong password that you find easy to remember, and keep it secure. Don't share it with anyone, or write it down. Stronger passwords avoid dictionary words or consecutive sequences, and use a combination of the following:
    • lower case letters (a to z)
    • upper case letters (A to Z)
    • numerals (0 to 9)
    • punctuation (`,.?;’:”), and
    • special characters (~!@#$%^&*()-_=+|\{}[]<>/).
  • For security reasons, some online transactions will require you to provide your proof of identity details (for example, your NSW driver licence details). 
  • For details of how we handle your information, please visit our Privacy page.
Register now

Need help?

We’re happy to help you with this transaction.

Feel free to call us on 13 77 88 or visit a service centre

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