Looking after yourself, family, neighbours and friends is important during any emergency and recovery from these latest bushfires will take some time.

NSW Health is providing additional staff and resources in impacted rural and regional communities, and their support will include advice and pathways to care for people who need specialist assistance.

Bushfire smoke and the Air Quality Index (AQI)

The AQI is a report of air quality and indicates how clean or polluted the air is in areas across NSW. For air quality readings that are updated hourly, visit Current and forecast air quality.

Returning home safely

For health advice on returning home safely after a bushfire, such as wearing protective clothing, handling waste and managing food and water supplies, visit NSW Health.

Medications and prescriptions

For advice on how to access medications, prescriptions or Medicare, DVA or Centrelink cards that have been lost or destroyed during the bushfires, visit NSW Health.

National Disability Insurance Scheme (NDIS)

If you're an NDIS participant in a bushfire-affected region, call 1800 800 110 for priority support. You can also visit NDIS Latest news to find out where Services Australia's Mobile Service Teams are being deployed on a given day.


The EnableNSW team is ensuring people who have been affected by the bushfires have the support they need to help them manage their disability or health condition.

Some deliveries could be delayed, and repairers may have difficulty accessing bushfire-affected areas. If you have equipment through EnableNSW and it's been damaged or lost because of the fires, call 1800 362 253 as soon as you can to discuss your options. The team is available Monday to Friday 9am to 5pm.

Isolated Patients Travel and Accommodation Assistance Scheme (IPTAAS)

If you're a client of IPTAAS, and have been impacted in any way by the bushfires, the IPTAAS team is standing by to ensure you receive the right financial assistance. This assistance could include:

  • additional travel or accommodation subsidies arising from:
    • having to travel a longer route due to road closures or other weather conditions. Please include information about your travel route in your application.
    • having to stay in accommodation for additional time due to road closures or other weather conditions. Please include tax invoices and any relevant information in your application.
  • payment options if you're experiencing financial hardship resulting from the fires.

Please call 1800 478 227 in business hours, or email IPTAAS@health.nsw.gov.au if you'd like more information.