Disaster and emergency support for business

We can help you prepare your business for disasters and emergencies and guide you through your recovery. Explore our resources or book a call with the Service NSW Business Bureau for tailored, one-on-one support.

Book a call

Prepare for a disaster or emergency

Start preparing for the unexpected. Get ready with practical tools and guidance. 

• Plan ahead for disruptions

  This video shows practical ways to keep your business running.

• Get ready with expert guidance

  With Get Ready Business, you can access support and tools to help you prepare for disasters.

• Get real-time alerts

  Download the Hazards Near Me app to get emergency warnings and advice.

• Create an emergency management plan

  Access a free template and find tips to make a tailored plan for your business.

During a disaster or emergency

• To get help during a natural disaster: call NSW SES on 132 500.
• In a life-threatening emergency: call Triple Zero (000) or TTY – 106
• Stay safe with real-time warnings: visit the NSW State Emergency Service (SES) website or download the Hazards Near Me app.
• Follow emergency procedures: act quickly and keep your business running in the long term by following your emergency management plan.

Recover from a disaster or emergency

To assist in accessing support in the future, take photographs of any visible damage to your business premises caused by a natural disaster as soon as it is safe to do so. 

Grants, loans and financial assistance 

Explore available funding to help you recover from a disaster or emergency.

Find financial help

Community support services

Get face-to-face support after a disaster at a dedicated support hub in your local area.

Find a support hub

Disaster Assistance Finder

Find support personalised to your business recovery needs.

Go to the finder

More recovery topics

• Replace your licences and business documents

  You may be eligible for free replacement of documents destroyed or lost during a disaster.

• Insurance claims and legal support

  Know how to make insurance claims and find free legal help.

• Financial advice and tax assistance

  Find financial counselling services and tax and payment support.

• Mental health support

  Find services and resources to support your and your workers’ wellbeing.

• Get help when your small business is in debt

  Take steps to get your finances back on track.

• Retail and commercial leasing after a natural disaster

  Check your rights and responsibilities under a retail or commercial lease.

Find more resources

Access more guides and services to help your disaster preparation and recovery needs. 

Disaster and emergency resources for business

Guidance by type of disaster or emergency

Get more support for your business. Access tools, guides and services to help your disaster preparation and recovery needs. 

• Storms and floods

  Resources to help you prepare and recover from storms or floods.

• Bushfires

  Guide to preparing and recovering from bushfires.

• Drought

  Services and support for drought-affected communities.

• Cyclones

  Know how you can get ready for a cyclone.

• Heatwaves

  Get information about coping with heat and power outages.

• Cyber security risks

  Keep your small business secure from common cyber security risks.

Accessibility and translation support

• Contact the Service NSW Business Bureau by calling 13 77 88, Monday to Friday, 8am to 5pm (Sydney time).
• If you're d/Deaf or have a hearing or speech impairment, contact us through the National Relay Service. Choose your access option and ask for 13 77 88.
• For translation and interpreter services, call 13 14 50 and ask the interpreter to call Service NSW.

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