Introduction
The NSW Seniors Energy Rebate helps eligible self-funded retirees pay their electricity bills.
The Seniors Energy Rebate is $200 per household, per financial year, and you can apply for the rebate each financial year.
You'll also receive a one-off National Energy Bill Relief Household Payment as a lump sum of up to $500 in financial year 2023-24 if:
- you meet the eligibility criteria
- your application for the NSW Seniors Energy Rebate is successful
- your household has not already received the National Energy Bill Relief Household Payment.
Seniors Energy Rebate applications can be lodged online or at a Service NSW Centre.
Note: Pensioners and veterans may be eligible for the Low Income Household Rebate for on supply customers or retail customers.
Eligibility
To be eligible you must:
- hold a current Commonwealth Seniors Health Card issued by either
- be the account holder named on the electricity bill
- be a self-funded retiree living in NSW
- be applying for the rebate for your main place of residence.
What you need
- a MyServiceNSW Account if applying online – you can create one when you start your application
- proof of identity (such as Australian driver licence, Medicare card, passport)
- the following documents
- your contact details
- your bank account details (to receive your rebate).
Note: If applying online, have your documents ready for uploading in PDF, JPG, JPEG, PNG or TIF format.
How to apply
Online
- Check you meet the eligibility requirements.
- Gather the required documents for uploading.
- Select the 'Apply online' button.
- Log in, or create your MyServiceNSW Account.
- Follow the prompts to apply for the rebate.
In person at a Service NSW Centre
- Check you meet the eligibility requirements.
- Gather the required documentation.
- Visit a service centre and lodge your application.
Note: If you're applying on behalf of an eligible person, you'll need to download, print and complete the Letter of Authority for Seniors Energy Rebate – PDF.
What happens next
If your application is successful you'll receive payment into your nominated bank account:
- within 5 working days of approval
- in up to 6 weeks if your application is incomplete or needs further assessment.
Note: Service NSW processes your application and payment, not your electricity supplier. We'll contact you if there are any problems.
More information
- If more than one eligible retiree lives at the same address, the household can only receive one:
- Seniors Energy Rebate each financial year
- National Energy Bill Relief Household Payment for financial year 2023-24.
- The rebate does not apply to gas accounts.
- The following names must match:
- the name on the application
- the Commonwealth Seniors Health Card holder's name
- the electricity account holder's name.
- The following addresses must match:
- the Commonwealth Seniors Health Card holder's main residential address
- the address where the electricity is being supplied.
If you'd like help with your application, call us on 13 77 88.