Introduction
The NSW Seniors Energy Rebate helps eligible self-funded retirees pay their electricity bills.
Eligible households can only receive one of these rebates in the same financial year:
- NSW Seniors Energy Rebate
- NSW Low Income Household rebate.
If more than one eligible customer lives at the same address, the household can only receive one NSW Seniors Energy Rebate each financial year.
The rebate does not apply to gas accounts. Find out about more energy rebates.
Eligibility
You may be eligible if you live in NSW and all the following apply:
- you have an electricity account for your home in NSW
- you're the account holder (the electricity account and bill must be in your name)
- you hold a current Commonwealth Seniors Health Card issued by:
Note: You are not eligible for the NSW Seniors Energy Rebate if you have a Pensioner Concession Card or Veteran Gold Card. You may be eligible for the NSW Low Income Household Rebate for on-supply customers or retail customers.
What you need
To apply for the NSW Seniors Energy Rebate you need:
- your current Commonwealth Seniors Health Card with your Customer Reference Number (CRN) or Department of Veterans' Affairs file number on it
- your most recent electricity bill issued on or after 1 July in the 2026-27 financial year
- your Australian bank account details (to receive your rebate).
Note: The name and address on your application must be the same as the:
- Commonwealth Seniors Health Card holder's name and residential address
- electricity account holder's name and supply address.
How to apply
If you're not sure about how your energy is supplied, check the energy supply descriptions.
Apply online: retail customers
- Check you meet the eligibility requirements.
- Apply online for the Seniors Energy Rebate – retail
- Follow the steps to apply for the rebate.
Apply online: on-supply customers
- Check you meet the eligibility requirements.
- Apply online for the Seniors Energy Rebate – on-supply
- Follow the steps to apply for the rebate.
Completing your online application
You cannot save and resume your application once you start. You need to make sure you have your supporting documents ready to upload.
If you cannot apply online
- Check you meet the eligibility requirements.
- Download and complete the application form:
- Attach a copy of your most recent electricity bill.
- Post your application to:
NSW Energy Rebates
PO Box 435
Parramatta NSW 2124
What happens next
If your application is approved, the rebate will be deposited into your nominated Australian bank account.
Energy supply descriptions
Retail energy customers
Most customers get their electricity from a retailer. If there a National Metering Identifier on your bill, you get your electricity from a retailer.
The National Metering Identifier is listed on the first or second page of your bill. This is different to your account number and meter number.
On-supply energy customers
If you live in an apartment building, caravan park or retirement village and get your bills from a strata manager or community/village operator, you're probably on an embedded network – also called 'on-supply'.
To be eligible to receive the Senior Energy Rebate, your embedded network needs to hold a valid exemption from the Australian Energy Regulator (AER).