Emergencies & Safety
In an emergency
If someone is seriously injured or in need of urgent medical help, or life or property is threatened, or you have just witnessed a serious accident or crime, call Triple Zero (000) immediately.
When you call Triple Zero (000), you need to:
- ask for Police, Fire, or Ambulance
- stay calm, speak slowly and clearly, and give all relevant details
- give an exact address or location of the emergency, and
- stay on the line for more instructions.
It's free to call from any mobile phone, land line, or pay phone.
If you're deaf or have a speech or hearing impairment, call 106 for a Text Emergency Call.
When it's not an emergency
If you're the victim of a crime, other than life threatening or time critical emergency situations, you can call the Police Assistance Line 24/7 on 131 444
If you're not seriously ill, visit your local GP or pharmacist, or contact healthdirect by calling 24/7 on 1800 022 222
If you need assistance during or after a storm or flood, call State Emergency Service (SES) on 132 500