Emergency accommodation
Temporary housing
Emergency accommodation at various sites is available to people who have had their homes affected by the February and March 2022 floods. Temporary emergency accommodation for those that have no other means is available by visiting a recovery centre or by calling 13 77 88.
Anglicare
Anglicare provides assistance through emergency housing, homelessness support and food relief.
If you've been affected by a natural disaster:
- call 1800 875 153 or 02 6152 8444.
- find an Anglicare service provider in NSW.
Social housing
If you need private rental assistance, social housing or help with understanding your rights as a tenant:
- find out about support services for affordable housing
- visit a housing office near you.
Rental support scheme
The rental support scheme helps people whose homes are uninhabitable as a result of the February-March 2022 storms and floods.
The scheme will provide up to 16 weeks of rental support to flood victims in temporary accommodation and is scalable on the number of people per household, including children.
Free mail redirection
Change your address
Find out how to change your address with:
- Transport for NSW (driver licence, car and boat registration)
- NSW Government
- electoral enrolment (voting)
- building and construction industry licence.
Tenants, landlords and homeowners
You can call 13 32 20 for assistance if you're:
- a tenant or landlord whose rented property is affected by the floods
- a homeowner with a complaint about tradespeople and their flood remediation home building work
- impacted by flood-related issues, such as cancelled accommodation, weddings and services.
For more information, visit Floods and Tenancy Rights and Tenants' Union Disaster Damage.
Temporary accommodation
If you want to provide additional or temporary accommodation on your property, find out about changes to planning rules for:
Rebuilding
If you are planning to rebuild, learn more about changes to the rules including:
- overview of the planning system
- cleaning up and rebuilding
- temporary rules for building works
- how to make a development application.