Visit our storms and floods page for information on the assistance available for NSW residents and businesses

Clean-up help and waste removal

All flood-impacted households and businesses will receive clean-up assistance – including the removal of debris, mud and green waste – regardless of insurance status.

The priority will be ensuring roads are accessible, making places safe for people to return, assisting with washout, and cleaning up and removing bulk waste.

Skip bins and dump trucks will start appearing on streets. Please follow the directions of where to put your waste.

Where skip bins or dump trucks are not yet deployed, separate your waste on the kerbside in the following groups:

  • food waste (use your red lid bin first; if the bin is full put food waste in a container on the kerbside)
  • hard bulk waste (furniture, carpets, mattresses)
  • green waste (vegetation)
  • scrap metal (whitegoods and e-waste).

For more information, visit NSW EPA.

Hazardous waste removal

Hazardous household materials such as paint, batteries and gas bottles, cannot be collected from the kerbside. Residents can take them to their nearest Community Recycling Centre, free of charge.

Visit NSW EPA to find your nearest centre and for full details on what you can drop off.

Health advice on cleaning up

For health advice on cleaning up your household, visit:

Waste levy fee waived

The NSW Government has waived the waste levy fee for residents disposing of flood-generated waste in areas across NSW that have been declared natural disaster areas.

Residents in disaster-declared council areas will be able to dispose of all building materials, furniture and any other flood-generated waste on both private and public land.

The exemption applies from 10 March 2021 to 30 June 2021. Extensions will be granted upon request to 30 September 2021.

Check with your local council for details of local facilities, as well as for any specific requirements to dispose of flood damaged waste.