If your property has been severely damaged or is not suitable to live in because of a natural disaster, please contact your local council. They will let you know what clean-up support is available to you.
Clean-up support can be for a residential or business property.
Waste levy fee waived
In declared natural disaster areas across NSW, the NSW Government has waived the waste levy fee:
for residents disposing of building materials, furniture and any other flood-generated waste cleared from private or public land
at relevant facilities within the local government area where the natural disaster declaration applies.
Find out about requirements to dispose of flood-damaged waste and a list of councils that have waived the waste levy fee.
Health advice on cleaning up
Visit the NSW Health website for advice on cleaning up safely and maintaining health during and after floods and storms.
Electricity, gas and water supply
If your gas, electricity or water supply is damaged or disconnected, do not attempt to reconnect the service yourself.
Only licensed builders, tradespeople and contractors should check and reconnect services and do any repair work associated with:
demolition of structures
electrical wiring, plumbing, drainage, gasfitting
air conditioners and solar energy panels.
To check a builder, tradesperson or related licence, see Check a builder or tradesperson licence.
Hazardous waste removal
Hazardous waste includes materials such as:
acids and alkalis
brake fluids and coolants, car care products
paint, polishes, varnishes, stains
solvents (including paint thinners, turpentine)
pesticides, insecticides, rodenticides, herbicides and other garden chemicals
Hazardous materials must be set aside for specialist disposal as directed by your local council.
Community Recycling Centres take household problem waste for free.
To find your nearest centre and for full details on what you can drop off, visit NSW EPA.
When removing any amount of asbestos, is recommended that you always use a licensed asbestos removalist.
Find a local asbestos and demolition licence holder.
Learn more about asbestos hazards and safe handling.
Large or hazardous man-made debris
If you have large or hazardous man-made debris (produced by humans) on your land as a direct result of a storm and flood event, you may be able to request clean-up support.
You need to meet eligibility requirements:
- you are a property owner or tenant in an LGA impacted by the:
- March 2021 storms and floods (AGRN 960)
- February and March 2022 severe weather and flooding (AGRN 1012)
- June and July 2022 severe weather and flooding (AGRN 1025).
- your property is easily accessible by land (rather than by water).
Check what items are eligible for clean-up and request clean-up of flood debris on private land.
Animals that have died should be handled as little as possible. Avoid contact with any body fluids from the dead animal.
Find out more about dealing with animals and livestock.
- Health and safety
- Flood clean-up assistance and advice
- Cleaning up and rebuilding – Department of Planning and Environment
- Help after the floods – Fair Trading
- Find your local council
- Waste levy exemptions – Environment Protection Authority (EPA)
- Natural disaster declarations
- Asbestos and demolition licence holders