Clean-up help and waste removal
Clean-up assistance is available for all flood-impacted households, businesses, not-for-profit organisations and primary producers, regardless of insurance status, to:
- remove primary producer waste, hazardous waste, cars or caravans
- demolish destroyed or structurally unsafe structures that required licensed demolition contractors
- pump out of septic tanks, swimming pools etc.
- remove bulky items that may not have been able to be removed through the initial clean-up phase by Immediate Relief Teams due to size or access issues
- remove certain large trees, including those that have not fallen, but are assessed by suitably qualified professionals as dangerous.
Carcasses should be handled as little as possible.
Appropriate personal protective equipment should be worn when handling a carcass, including gloves, leather or rubber boots, clothes that cover exposed skin, eye protection and a P2 face mask. Avoid contact with any body fluids from the dead animal.
If you need assistance with carcass disposal, call us on 13 77 88 or contact your local council.
Removal of loose or friable asbestos or amounts of bonded asbestos sheeting greater than 10 square metres must be done by a licensed person. You can find an accredited asbestos removalist via the Asbestos Removal Contractors Association (02) 8586 3555.
Hazardous waste removal
Hazardous waste includes materials such as:
acids and alkalis
brake fluids and coolants, car care products
paint, polishes, varnishes, stains
solvents (including paint thinners, turpentine)
pesticides, insecticides, rodenticides, herbicides and other garden chemicals
Hazardous materials must be set aside for specialist disposal as directed by your local council.
Community Recycling Centres take household problem waste for free.
Visit NSW EPA to find your nearest centre and for full details on what you can drop off.
Health advice on cleaning up
For health advice on cleaning up your household, visit:
Waste levy fee waived
In declared natural disaster areas across NSW, the NSW Government has waived the waste levy fee:
- for residents disposing of building materials, furniture and any other flood-generated waste cleared from private or public land
- at relevant facilities within the local government area where the natural disaster declaration applies.
The waste levy fee exemption applies until 31 March 2022. If you require a further extension, you can submit a request to the NSW EPA.
Check with your local council for details of local facilities, as well as for any specific requirements to dispose of flood-damaged waste.