Service NSW is here to help people and businesses impacted by severe storms and floods.
Disaster relief payments and grants available for people directly affected by storms and floods.
Information on the relief packages and financial and practical assistance available to businesses.
Disaster Assistance Finder
Complete our online questionnaire to receive a personalised list of available programs and services.
Service NSW customer care
Find a service centre
There are service centre locations all across the state. If you're able to visit, find the one closest to you.
Book an appointment
If you need help with applying for financial assistance, you can book an appointment. Our flood recovery customer care service provides one-on-one support over the phone or in person.
Grants and programs
Back Home grant
Financial support to restore your property or replace essential household items.
Property assessment program for owners whose property has been damaged or destroyed.
Assistance for buy-back, raising, or retrofitting of homes in high-risk flood areas in Northern Rivers local government areas.
Emergency contacts and services
Support and resources
Find out about support for your home and household items.
Search this directory of local organisations for support near you.
Get access to assistance for livestock, pets and injured wildlife.
Mental health services, counselling and support for domestic and family violence.
Traffic, road and rail closures and information on concessions and refunds available for vehicle and boat registration and licences.
Find out about reducing the risk of illness and infections.
Advice on cleaning up and managing waste removal.
Documents that have been damaged or destroyed can be replaced or reissued free of charge.
Advice and support on insurance and legal matters.
Find help available in your local area, including clean-up help, transport and road information.
Services and resources for mental health.
Natural disaster declarations have been made in local government areas across NSW.
Services, information and resources to help you recover after a storm or flood.
Access programs and services relevant to Aboriginal and Torres Strait Islander communities.
Find out where to donate, and how your donations help.
Register as an emergency volunteer in response to the NSW floods.