Replace a lost, stolen or destroyed NSW Seniors Card or NSW Senior Savers Card

Introduction

If your NSW Seniors Card or NSW Senior Savers Card has been lost, stolen or destroyed, you can replace it online.

If you're unable to replace your card online:

• call us on 13 77 88 or
• visit a Service NSW Centre.

You can use the Service NSW app to get a digital version of the Seniors/Senior Savers Card.

What you need

To replace a lost, stolen or destroyed NSW Seniors Card or NSW Senior Savers Card you need:

• a MyServiceNSW Account
• the service 'Seniors/Senior Savers Card' added to your MyServiceNSW Account (if you have not already) – see How to add services to your MyServiceNSW Account

If you're replacing your card by phone or at a service centre, you'll need:

• your personal details
• your Seniors Card or Senior Savers Card number (you can still order a replacement without it).

How to replace

1. Select the 'Replace online' button.
2. Log in, or create your MyServiceNSW Account.
3. Follow the prompts to replace your card.

Your new card will be sent to you within 21 working days.

Note: If you're unable to replace your card online, call us on 13 77 88.