Introduction
You can convert your NSW Senior Savers Card to a NSW Seniors Card if:
- you reduce your paid employment to 20 hours a week or less (averaged over 12 months) or
- you retire completely.
You can make the change online or by:
- calling 13 77 88 or
- visiting a Service NSW Centre.
Eligibility
You must be:
- aged 60 or over
- living in NSW
- an Australian citizen or permanent resident
- not working at all or averaging 20 hours or less a week of paid work across a 12-month period.
What you need
- a MyServiceNSW Account
- the service 'Seniors/Senior Savers Card' added to your MyServiceNSW Account (if you have not already) – see How to add services to your MyServiceNSW Account
If you're converting your card by phone or at a service centre, you'll need:
- your personal details
- your Senior Savers Card number.
How to convert your card
- Check you meet the eligibility requirements.
- Select the 'Convert online' button.
- Log in, or create your MyServiceNSW Account.
- Follow the prompts to convert your card.
Your new card will be sent to you within 21 working days.
Note: If you cannot apply online or have questions, call us on 13 77 88.
Get a digital card
You can use the Service NSW app to get a digital version of the Seniors/Senior Savers Card.
Last published: 26 June 2026