If you reduce your paid employment to 20 hours a week or less (averaged over 12 months), or you retire completely, you can convert your NSW Senior Savers Card to a NSW Seniors Card. 

You can do this online, or by calling 13 77 88 or visiting a Service NSW Centre.


You must be:

  • aged 60 or over
  • living in NSW
  • an Australian citizen or permanent resident
  • not working at all or averaging 20 hours or less a week of paid work across a 12-month period.

What you need

If you're converting your card by phone or at a service centre, you'll need:

  • your personal details
  • your Senior Savers Card number.

How to convert

  1. Check you meet the eligibility requirements.
  2. Select the 'Convert online' button.
  3. Log in, or create your MyServiceNSW Account.
  4. Follow the prompts to convert your card.

Your new card will be sent to you within 21 working days.

Note: If you're unable to apply online or have questions, call us on 13 77 88.

More information

If you wish, you can get a digital version of the Seniors/Senior Savers Card through the Service NSW app.

Last updated: 7 June 2024

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