With the latest COVID-19 health advice to stay home, we strongly advise you to use our website or call 13 77 88, rather than visit a service centre. Visit our COVID-19 page for information and advice on the assistance available for NSW residents and businesses.

Stay home: use online transactions or call 13 77 88
COVID-19 assistance

Emergency services

Note: The Red Cross service Register. Find. Reunite registers, finds and reunites family, friends and loved ones after an emergency.

Floods

Assistance for flood affected communities
The latest information and assistance available for people impacted by the 2021 NSW floods.

Bushfires

Assistance for bushfire affected communities
The latest information and assistance available for people impacted by the 2019/2020 NSW bushfires.

Bushfire awareness
Bushfires are a fact of life in Australia and you don't need to live right near the bush to be in potential danger. Even if you're not at high risk, you may find the following information helpful.

Droughts

The NSW Government provides a range of services and support for drought-affected farmers and communities across the state.

Refer to our drought support guide for information on:

  • subsidies
  • loans
  • fee and licence waivers
  • mental health assistance
  • rural financial counsellors
  • local land services support and networks.