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Storms and floods

Services guide

Read our storm and flood recovery guide for information on financial assistance, transport, mental health support, identity documents, pet and animal welfare, and insurance.

Customer care service

For help when you have been impacted by storms and floods:

For free help in your language, call Translating and Interpreting Services on 13 14 50 and ask them to contact us on 13 77 88.

Emergency services

  • For emergencies call Triple Zero (000) or TTY – 106.
  • For evacuation warnings and advice visit the SES website or call the SES on 132 500.


Services guide

Read our bushfire awareness guide for people in NSW impacted by bushfires.

Emergency services


Services guide

Read our drought support guide for people in NSW impacted by drought.

Related information

Last updated: 19 March 2022