Storms and floods
Services guide
Read our storm and flood recovery guide for information on financial assistance, transport, mental health support, identity documents, pet and animal welfare, and insurance.
Customer care service
For help when you have been impacted by storms and floods:
- call Service NSW on 13 77 88 7 days a week
- visit a Service NSW location
- go to a flood recovery centre.
For free help in your language, call Translating and Interpreting Services on 13 14 50 and ask them to contact us on 13 77 88.
Emergency services
- For emergencies call Triple Zero (000) or TTY – 106.
- For evacuation warnings and advice visit the SES website or call the SES on 132 500.
- To view emergency warnings and advice for fires and floods in NSW:
- Hazards Near Me NSW App (iPhone)
- Hazards Near Me NSW App (Android)
Bushfires
Services guide
Read our bushfire awareness guide for people in NSW impacted by bushfires.
Emergency services
- NSW Rural Fire Service
- Current Fires and Incidents Map
- Rural Fire Service Bush Fire Information Line, phone 1800 679 737
- To view emergency warnings and advice for fires and floods in NSW:
- Hazards Near Me NSW App (iPhone)
- Hazards Near Me NSW App (Android)
Drought
Services guide
Read our drought support guide for people in NSW impacted by drought.
Related information
Last updated: 8 August 2023