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Customer service message: MyServiceNSW Account
Multi-factor authentication will soon be required for all MyServiceNSW Accounts. For help, go to our MFA set up guide.

Botany Service Centre

Check the opening hours

Our Service Centre opening and closing times can change. Please be sure to check the opening hours before you visit a centre to ensure you have the most current information.

Address

5 Lord Street
Botany NSW 2019

Contact Service NSW

Get directions Send to email

Opening hours

Opening hours for

Thursday 29 May
  • Open 8am to 5:30pm
Friday 30 May
  • Open 8am to 5:30pm
Saturday 31 May
  • Open 8:30am to 12:30pm
Sunday 1 June
  • Closed

Busy times

Select a column below to find out average wait times at this location on

  1. 8am to 9am: QuietAverage wait: 0-5 minutes

Services

View all services

Plan ahead

Book an appointment 

Use our online booking system to make an appointment.

Prepare your documents

Save time by getting your paperwork ready before you arrive.

Search for the transaction to check which documents you'll need to bring.

Payment methods

  • Cash
  • EFTPOS, credit or debit card

Accessibility facilities

  • Auslan video remote interpreting
  • Hearing loop
  • Quiet Hour
  • Remote live captioning
  • Wheelchair access

Location

  • Entry at street level

Parking

  • On-site parking
  • Street parking

Mobility parking

  • 2 mobility car parks on site
  • On-site disability parking less than 25m to entrance
  • Mobility parking is accessible via ramp

Driver testing

  • Driver testing offered by appointment
  • Walk from driver test parking to entry is less than 50m and accessible

Driver Knowledge Test (DKT)

  • Interpreter service (language) available for DKT

Seating and access

  • Chairs with arm rests
  • Counter with customer seating
  • Photobooths with seating
  • Low self-serve kiosks with seating

Hearing and visual

  • Hearing loop
  • Strong lighting
  • Fluorescent lighting

Public transport access

Learn about planning an accessible trip.

  • Bus
    • Walk to nearest bus stop is less than 250m
    • Accessible journey from bus stop to entry

Amenities

  • Public toilet is less than 50m

First aid 

  • Automated external defibrillator (AED)
  • First aid kit

Quiet Hour

We offer Quiet Hour in our service centre.

Check our opening hours for days and times or find a Quiet Hour at another service centre.

During Quiet Hour we will aim to have:

  • reduced lighting where possible
  • music turned down
  • mobile phones on silent mode.

Please put your phone on silent and keep your voice down where possible if you visit during quiet hour. 

Send us your feedback on Quiet Hour.

Nearest locations

BESbswy